HomeComplaints22bet Casino - The player's struggles to withdraw.

22bet Casino - The player's struggles to withdraw.

Amount: 60 S/.

22bet Casino
Safety Index:Below average
Submitted: 06 Jun 2022 | Case closed : 29 Jun 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player's struggles to withdraw due lack of payment methods. The complaint was rejected as the player stopped responding.

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1 year ago
Translation

Well, I played at 1xbet and at the time of withdrawal it told me the operator denied it and since its support takes 1 month to respond, I went to 22bet, I wanted to try withdrawing the minimum amount to see if it was not the same as 1xbet but the same thing keeps coming out (denied by the operator), when I contact support they insist on changing the payment method. I would have to deposit in another way and withdraw from it, but the other ways to deposit are through wallets like skrill or others that are not possible from my country.

Automatic translation:
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1 year ago

Hello Javier,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 22bet Casino. Please allow me to ask you a few more question before we would move forward.

When exactly did you request for the withdrawal? Is your account already verified and if yes, since when? Did they specify why is it not possible to withdraw through your preferred payment?

Looking forward to your answer.

Regards,

Nick

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1 year ago

Hello javiercs,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond from you within the next 7 days.

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1 year ago

Dear javiercs,

We are extending the timer by 7 days. Please, be aware that in case you fail to comment on your complaint in the given time frame, we will reject your complaint.

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1 year ago

The complaint will be now rejected for the above mentioned reason.

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