Dear an1mep3dia,
The casino representative has informed me that the casino is unable to change the RTP (Return to Player) of the games. Only the game provider has the authority to do so.
In regards to your request to close your account, I am aware of previous complaints where the support team advised players to wait for a period of three months, after which the account would be automatically closed. While this may not be an ideal solution, it is important to note that if you inform the casino about your gambling addiction, they should prioritize the closure of such accounts as soon as possible. Have you informed the casino about your gambling problems?
Regarding the legality of casino operations in your country, according to our fair gambling codex, if the casino treats you as a player from an allowed country, you should benefit rather than be disadvantaged. If you believe the casino is operating illegally, you have the option to report them to your local authorities, which may result in fines for the casino. However, it will not affect the fairness between you and the casino in any way.
Dear an1mep3dia,
The casino representative has informed me that the casino is unable to change the RTP (Return to Player) of the games. Only the game provider has the authority to do so.
In regards to your request to close your account, I am aware of previous complaints where the support team advised players to wait for a period of three months, after which the account would be automatically closed. While this may not be an ideal solution, it is important to note that if you inform the casino about your gambling addiction, they should prioritize the closure of such accounts as soon as possible. Have you informed the casino about your gambling problems?
Regarding the legality of casino operations in your country, according to our fair gambling codex, if the casino treats you as a player from an allowed country, you should benefit rather than be disadvantaged. If you believe the casino is operating illegally, you have the option to report them to your local authorities, which may result in fines for the casino. However, it will not affect the fairness between you and the casino in any way.