HomeComplaints21 Prive Casino - Player questions the legitimacy of the Casino.

21 Prive Casino - Player questions the legitimacy of the Casino.

Amount: 10 лв

21 Prive Casino
Safety Index:Below average
Submitted: 28 Oct 2023 | Case closed : 14 Nov 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

11 months ago

The player from Bulgaria claims that the casino doesn't exist and it doesn't operate according to the rules. The complaint was closed as the player stopped responding.

Public
Public
1 year ago
Translation

The casino doesn't exist and it's not operating according to the rules

Automatic translation:
Public
Public
1 year ago

Dear Veslina72,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with 21 Prive Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

Public
Public
1 year ago

Dear Veslina72,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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Public
11 months ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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