HomeComplaints18bet Casino - Player’s experiencing difficulties withdrawing his winnings.

18bet Casino - Player’s experiencing difficulties withdrawing his winnings.

Amount: €600

18bet Casino
Safety Index:Very low
Submitted: 06 May 2022 | Resolved : 11 May 2022
Resolved Our verdict

Case closed

RESOLVED

Case summary

1 year ago

The player from Italy has requested withdrawal a few days ago. It has been pending since. Player’s complaint has been resolved successfully.

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Private
1 year ago
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Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

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1 year ago

Dear piero9990,

Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawal.

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

Assuming that you have completed KYC verification successfully and had your withdrawal approved by the casino, still, if you don’t receive your winnings by then, please, let us know and we will try to help you.

Thank you in advance for your patience and understanding.

Best regards,

Petronela

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1 year ago
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The withdrawal has been accepted and is being processed but there is no trace in my current account yet. I'll wait a few days

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1 year ago
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update today, transfer received but they charge your taxes .. stay away from this site, also your deposit must have been played 10 times before being withdrawn

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1 year ago

As the problem has been successfully resolved, we will now close the complaint as ‘resolved’ in our system. Thank you very much, piero9990, for your confirmation, and please don’t hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Petronela

Casino.Guru

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