Ybets Casino - Player's withdrawal is delayed due to bonus issues.

Worst customer service ever

They said I have a 100% Deposit bonus. So when i deposit, 80% of the games have technical issues. They promote 100 spins which we don't even get. And they won't process the withdraw as there's a bonus. I told them the games aren't working. They refused to let me withdraw. Dont trust them, I emailed them, spoke to support. They don't care they just want to scam customers. Shame on you ybets. I hope the owner reads this.

Dear theone198080,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

Could you please send me the exact link or a screenshot of the bonus you activated and played with?

Did you finish the wagering requirements before you requested your withdrawal?

Were the spins a part of this deposit bonus, or were they a separate bonus?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika