The player's unable to claim a bonus coupon as her e-mail is not verified. The complaint was closed as the player stopped responding.
Hello mkaster040576,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Yabby Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise since when are you registered in the casino? Did you ever deposit there? Why don't you simply verify your e-mail in order to receive the coupon bonus? When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick