Unfortunately, once you have played through your funds, there is limited assistance we can provide. It's crucial to recognize that players bear sole responsibility for their accounts, active balances, and all associated bets. In future instances, please reach out to us promptly as the issue unfolds, allowing us to intervene before matters escalate.
It's recommended that every reputable casino includes a section in its terms and conditions outlining the proper procedures for refunds or addressing complaints. Opting to play through your funds rather than requesting a refund, unfortunately, leaves us unable to assist at this point.
I wish I could be of more help. I’m sorry we couldn’t help you to resolve this case, but please do not hesitate to contact us if you run into any issues with any other casino in the future. For the abovementioned reasons, I will now reject this complaint despite the deposit being credited eventually, as the player remains dissatisfied. Thank you for your understanding.
Unfortunately, once you have played through your funds, there is limited assistance we can provide. It's crucial to recognize that players bear sole responsibility for their accounts, active balances, and all associated bets. In future instances, please reach out to us promptly as the issue unfolds, allowing us to intervene before matters escalate.
It's recommended that every reputable casino includes a section in its terms and conditions outlining the proper procedures for refunds or addressing complaints. Opting to play through your funds rather than requesting a refund, unfortunately, leaves us unable to assist at this point.
I wish I could be of more help. I’m sorry we couldn’t help you to resolve this case, but please do not hesitate to contact us if you run into any issues with any other casino in the future. For the abovementioned reasons, I will now reject this complaint despite the deposit being credited eventually, as the player remains dissatisfied. Thank you for your understanding.