HomeComplaintsWWin Casino - Player experienced a problem trying to contact the casino.

WWin Casino - Player experienced a problem trying to contact the casino.

Amount: ??

WWin Casino
Safety Index:Above average
Submitted: 24 Oct 2019 | Case closed : 13 Nov 2019
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

5 years ago

The player complains that he could not contact the casino. We rejected the complaint because the player didn't respond to our messages and questions.

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5 years ago
Translation

I will call the central office 5 times you remove everything from my account or release a person from my account

I want to triple back or go to the headquarters in austria and settle there for you peasants

Automatic translation:
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5 years ago

Dear Mirsad,

 

Thank you for contacting us. I understand that you have some issues with WWin Casino and your personal data; could you please describe it in more detail? What happened? When you called the casino, what did they tell you?

 

Thank you for your cooperation.

Best regards,

Satrio

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5 years ago

Dear Mirsad,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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5 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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