Dear Osra,
The casino has provided us with a number of information and documents regarding your case suggesting that there was some kind of irregular activity with your account, however after careful examination of the documents, we concluded they were insufficient to prove us anything. Since the casino does not respond to this case anymore, we have no other choice than to close this complaint as 'unresolved'.
As the casino is licensed by Gaming Curacao licensing authority, I'd like to suggest an option to raise the complaint with this authority. In case of any information needed, please contact me via my email address: martin.d@casino.guru.
I am very sorry, that we were not able to help you more. The casino can reopen this complaint at any time.
Dear Osra,
The casino has provided us with a number of information and documents regarding your case suggesting that there was some kind of irregular activity with your account, however after careful examination of the documents, we concluded they were insufficient to prove us anything. Since the casino does not respond to this case anymore, we have no other choice than to close this complaint as 'unresolved'.
As the casino is licensed by Gaming Curacao licensing authority, I'd like to suggest an option to raise the complaint with this authority. In case of any information needed, please contact me via my email address: martin.d@casino.guru.
I am very sorry, that we were not able to help you more. The casino can reopen this complaint at any time.