Dear all,
Thank you for reaching out!
Please be informed that the account of the customer was closed due to an administrative decision, in accordance with the following point of the website's Terms and Conditions:
3.9 We reserve the right to deny opening of an account or close an existing account without prior notice or justification.
Despite the account closure, all pending withdrawals of the customer were paid out from our side.
Please note, that the total amount of Deposits made by the customer is 500 EUR, while the total amount of withdrawals is 2050 EUR.
Taking the above into consideration, the customer suffered no net loss.
We hope this helps clarify the situation for you.
Best regards,
Wazamba team
Dear all,
Thank you for reaching out!
Please be informed that the account of the customer was closed due to an administrative decision, in accordance with the following point of the website's Terms and Conditions:
3.9 We reserve the right to deny opening of an account or close an existing account without prior notice or justification.
Despite the account closure, all pending withdrawals of the customer were paid out from our side.
Please note, that the total amount of Deposits made by the customer is 500 EUR, while the total amount of withdrawals is 2050 EUR.
Taking the above into consideration, the customer suffered no net loss.
We hope this helps clarify the situation for you.
Best regards,
Wazamba team