HomeComplaintsVavada Casino - Player's payment was lost.

Vavada Casino - Player's payment was lost.

Amount: 9 ₮

Vavada Casino
Safety Index:High
Submitted: 04 Apr 2023 | Case closed : 20 Apr 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player from Canada deposited in the casino but the transaction seems lost. We closed the complaint because the player didn't reply to our messages and questions.

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1 year ago

So i told you in my other complaint. They took my crypto and sent me for info I'd already sent but I'm new to crypto but not new to cut and pasting. It left kracken and somehow using their hash it went somewhere. But not back to kraken. So far as I'm concerned they've stolen my deposit. I'd tell you if kracken tracks it not to Canada. But honestly not my only complaint i have but the rest are just stuff to go on review not complaints the 3 be receipt I'm sending are the only crypto deposits I've made in the whole week so only 2 and here's there info and that adomopro place i earn tether. You'll se 2 totally different hashed so one to adomo and 1 to vada who sent me a bunch of messages saying that they're not ripping me off but if it did go to them and didn't go to adomo then they gave the hash that went elsewhere cause cut and paste doesn't make up random hashes

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1 year ago

Dear Bushman78,


Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience.

Please allow me to ask you a few questions so I better understand the situation.

Could you please explain if you proceeded to deposit in the casino via cashier in the casino? What address was given to you in order to deposit? What instructions were given to you when you attempted to deposit in the casino using Tether?

Best regards,

Tomas

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1 year ago

Dear Bushman78,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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