Our team
NEXT

Veronika Lash

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

ico_compl_waitingico_compl_waiting89
ico_compl_waitingico_compl_waiting
62
380
791

Complaint replies by Veronika Lash

English
Dear Sev01,I'm glad to hear that your issue has been resolved successfully. I... 1 year ago
Dear starletdx,I'm glad to hear that your issue has been resolved successfull... 1 year ago
Due to the aforementioned reasons, this complaint will now be rejected. Thank... 1 year ago
Thank you very much, Hansenboss, for providing all the necessary information.... 1 year ago
I'm sorry but since the bet was evaluated as a losing bet, and from the scree... 1 year ago
Thank you very much, Ricky123, for providing all the necessary information. I... 1 year ago
Dear ruiingles,please refrain from using any form of threatening or disrespec... 1 year ago
Dear BetToGoal Casino representative, thank you very much for your input.I am... 1 year ago
Dear TasosPanik,I'm glad to hear that your issue has been resolved successful... 1 year ago
Many casinos verify the players' identity documents only after they submit a ... 1 year ago
Show More Complaint Replies (+10)
1...348 349 350...399
Go to pageof 399 pages
flash-message-news
Don’t miss any news from the gambling industry
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news