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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Complaint replies by Tomas Biscuit

English
Dear NZOWN84,I'm glad to hear that yourfunds have been returned. I will now m... 10 months ago
Dear markus8619,I'm glad to hear that your issue has been resolved successful... 10 months ago
Unfortunately, the player has not responded to our messages and questions. Co... 10 months ago
Unfortunately, the player has not responded to our messages and questions. Co... 10 months ago
Unfortunately, the player has not responded to our messages and questions. Co... 10 months ago
Thanks for the reply to Chips.gg casino representative.Unfortunately, the pla... 10 months ago
Dear corretoraelisavn,I'm glad to hear that your issue has been resolved succ... 10 months ago
Dear alexeee13,I'm relieved to hear that luck was on your side and the issue ... 10 months ago
We’ve closed this complaint since the player pursued an alternative avenue to... 10 months ago
Thank you very much, Butt777, for providing the necessary information. I will... 10 months ago
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