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Peter Matúška

Casino Data Team Lead & Complaint Specialist

Peter leads Casino Data Team and takes care that all casino data is in a good shape. He has started in Casino Guru as a Casino Analyst and was dividing his days in between caring for our newest employees’ needs and attending users seeking help with their online casino complaints. Previously, he used to work in the English and Swiss gastronomy/hospitability sectors for several years. So, Peter has plenty of experience dealing with people and getting them exactly what they need.

In his free time, Peter is a connoisseur of the latest technologies. He also particularly enjoys traveling and discovering foreign cultures, as one can gather from his past work experience. But his little boy takes up most of his time nowadays.

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Complaint replies by Peter Matúška

English
Hello Emma,I tried to contact the casino repeatedly, but it failed to reply. ... 4 years ago
Hi Lorenzo,I'm glad to hear that your issue got resolved. I will now mark the... 4 years ago
Hi Marek,I tried to contact the casino repeatedly, but there was no response.... 4 years ago
Hi Davide,I tried to contact the casino repeatedly, but it failed to reply. I... 4 years ago
Unfortunately, we’re rejecting this complaint because the player stopped resp... 4 years ago
Unfortunately, we’re rejecting this complaint because the player stopped resp... 4 years ago
Hello Maria,I looked at both your complaints. In the other case the rules of ... 4 years ago
Dear Hypo,I'm glad to hear that you received your money. I will now mark the ... 4 years ago
The casino asked for a reopen and provided evidence that the player had multi... 4 years ago
Dear Francois,We asked the casino for more detailed information about your ca... 4 years ago
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