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Peter Matúška

Casino Data Team Lead & Complaint Specialist

Peter leads Casino Data Team and takes care that all casino data is in a good shape. He has started in Casino Guru as a Casino Analyst and was dividing his days in between caring for our newest employees’ needs and attending users seeking help with their online casino complaints. Previously, he used to work in the English and Swiss gastronomy/hospitability sectors for several years. So, Peter has plenty of experience dealing with people and getting them exactly what they need.

In his free time, Peter is a connoisseur of the latest technologies. He also particularly enjoys traveling and discovering foreign cultures, as one can gather from his past work experience. But his little boy takes up most of his time nowadays.

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Complaint replies by Peter Matúška

English
Hi Neptun07, I tried to contact the casino repeatedly, but it failed to reply... 4 years ago
Hello Dana, I discussed the issue with a casino rep. According to him, you we... 4 years ago
The player informed us by email that he eventually received his funds. 4 years ago
Thank you SELECT.Bet Team for the reply. Unfortunately, as mentioned above, w... 4 years ago
Since there was a breach of the Bonus T&Cs involved, we are rejecting the... 4 years ago
Hi Diana,I tried to contact the casino repeatedly by email and Skype, but it ... 4 years ago
Hi Cociu,Unfortunately, there was no reply from the casino. I’m afraid, there... 4 years ago
We were informed by the player that he got paid and the issue was resolved. 4 years ago
Hi Leah,I was informed the casino won't discuss players' complaints with us. ... 4 years ago
Hi Susan,Unfortunately, the casino hasn't replied to the complaint. I’m afrai... 4 years ago
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