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Matej Novota

Head of Data & Complaints

matej@casino.guru

Matej Novota is Casino Guru's Head of Data & Complaints. He oversees the Complaint Resolution Team, ensuring smooth resolutions for player complaints from all around the world. Matej also oversees the Data Team in collecting, evaluating, and updating crucial casino-related data, shaping the internet's largest and most current online casino database.

Previously, Matej excelled as a software specialist and engineer. His journey with Casino Guru started when the database held only about 40 online casinos. Swiftly, Matej played a key role in creating a thorough online casino review process.

This process enables comprehensive ratings, reflecting the casinos' quality, safety, and player-centric approach. Over time, Matej refined Casino Guru's data-driven methodology, keeping the site's casino reviews unmatched.

For those looking to connect, Matej frequents major online gambling conferences in London, Malta, Amsterdam, Barcelona, Manila, Dubai, and Cyprus, staying updated on crucial industry developments, while fostering connections.

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Complaint replies by Matej Novota

English
Because of the reasons written above, we are rejecting this case. 2 years ago
I am sorry, but it looks like we cannot help anyhow in this case. However, th... 2 years ago
Because lanzz22 didn't answer and because of the reasons that I wrote above, ... 2 years ago
Dear vincvinc1980,Thank you for using the Casino Guru complaint resolution ce... 2 years ago
Dear Chrisa, the casino proved that on another account registered under your ... 2 years ago
We are rejecting this case. All the information are written above. 2 years ago
Because of all written above, we are closing this complaint as unjustified. 2 years ago
Well, Tarak, you can fight as you wish. All the accounts that the casino ment... 2 years ago
Dear Nexoseinwas,Thank you for using the Casino Guru complaint resolution cen... 2 years ago
Dear Denis,Thank you for using the Casino Guru complaint resolution center. I... 2 years ago
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