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Kristina Stark

Deputy Complaints Team Lead

kristina.s@casino.guru

Kristina is currently one of the capable “first responders” in Casino Guru's complaint team. She had humble beginnings in our company, joining the casino review team while still working on her university degree. But she quickly grew in rank, transitioning from updating our online casino list section to working in the Complaints team and random check team simultaneously. Now, she is spending all of her time on player complaints and serving as a deputy lead for the whole team.

In her personal life, Kristina is an artistic soul. She loves painting, to which she's dedicated a significant portion of her life, arts and crafts, and dancing. She's also deeply in tune with nature and animals, which has seen her adopt three cats already, and step by step, become a vegan. Though not the healthy kind of vegan, mind you. More so, the type that would live off of chips and wine if they could.

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Complaint replies by Kristina Stark

English
Thank you for your reply Stoyan. I checked the casino's General T&Cs (htt... 4 years ago
Dear Needy62,Thank you for contacting us. I will close the complaint now. Ple... 4 years ago
Jane1628, please understand, a bonus is something like a gift from the casino... 4 years ago
Michael, please understand, if this was true, there would be no point in havi... 4 years ago
I apologize, I just wanted to give you some space to respond and you can alwa... 4 years ago
Unfortunately, we don't have enough insight on this type of issue, therefore ... 4 years ago
Unfortunately, we’re forced to reject this case because the player hasn’t res... 4 years ago
Unfortunately, we’re forced to reject this case because the player hasn’t res... 4 years ago
Thank you very much Lara for your reply. I will now transfer your complaint t... 4 years ago
Thank you very much Ronikaforever, for being understanding. Sorry we were not... 4 years ago
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