The player from Hungary had his winnings cancelled and was accused of opening multiple accounts. This complaint was about sports betting, which we don't have enough insight on, therefore we had to reject this complaint.
CampoBet Casino - Player has been accused of opening multiple accounts.
Amount: €100
CampoBet Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case closed
Our verdict
Other
REJECTED
Case summary
3 years ago
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Public
3 years ago
I have won over 300 euros by sport betting and after I made the withdrawal my account got blocked and withdraw was canceled . I have never used any bonus or abused the system . They told me I have a duplicate account that is not true .
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3 years ago
Dear Katonaf88,
Thank you very much for submitting your complaint. As you might know, our forum Casino.guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue, related to a sports betting. I can contact the casino on your behalf and try to get some more information, but in the same time I’m forced to reject your complaint. If it is convenient for you, we can continue our communication through emails. My email address is kristina.s@casino.guru.
Thank you very much for your understanding.
Best regards,
Kristina
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3 years ago
Unfortunately, we don't have enough insight on this type of issue, therefore we were forced to reject this complaint. Sorry we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino and we will try our best to help.
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