The player's withdrawal is delayed for unknown reason. The complaint was resolved as the player received his money.
Sunriseslots.com has not made good in my bitcoin withdrawal and every time i get in contact with live chat the given me some B.S story about approvals, even though my account has been verified, and the withdrawal approved 11/30/22
Hello bigg119869 ,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Sunrise Slots Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
My account was verified 4 days prior to my withdraw request of 11/28/22 and my approval was approved 11/30/22.
I used a coupon combination of no rules withdrawal / bonus with an initial 70 dollar deposit, i played through the playthrough amount then i requested my payment.
Last time I spoke to anyone was via live chat wss 11/8/22 and i was told " you're only on day 8, please continue to wait"
Thankfully
Jorge M
Greetings all,
I've reviewed the situation and it should be going through on it's own shortly however I'll see what can be done to assist. Could you please confirm your Bitcoin address for me bigg119869?
Best wishes,
Nick and Sunrise Slots
Question: when you say "shortly on its own" are you meaning days or hours, just asking for a little more clarification.
If i choose to continue to use your platform, is this going to be a recurring issue??
Thank you casino guru especially NICK for helping me resolve my issues with sunrise casino.
Thank you to all parties involved at sunrise slots.
I received my bitcoin payment this morning at 6 am for 2445.00
Thankfully
George M