Spin Casino - Player’s account has been blocked.

I am player spincasino and spinspots. My account blocked and my withdrawals recalled. Support didn't say me reason blocking. Earlier I sent my documents and they accepted all of them. I withdrew my funds and everything was fine. Why my account is blocked?! I am legit player. I deposited a lot of money in this account, more than 7000$. Help me, please!!!

Dear Rejean,

Thank you for submitting your complaint. I would ask you a few questions to fully understand this case. Did you claim any bonuses? If yes, could you please specify me which bonus you have claimed? If you sent them an e-email, I would suggest to check your e-mail inbox including the spam folder, as casino e-mails can sometimes end up there. Thank you in advance for your reply.

Best regards, Satrio

Dear Rejean,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.