The player from the US is experiencing delays in withdrawing her winnings. The complaint was closed because the player stopped responding.
i have played this site many times but i have always withdrew w coindraw. on more than one occasion i just played out the funds because of there many many reasons of procrastination. i have 2 withdrawal amounts sitting right now one from the 21st and one from the 27 of january. First it was ten days then closed on the weekend then over and over again w excuses i have never seen a site that just prides themselves in not letting their reps talk to the withdrawal department copy and paste over and over.
Dear terihutch1904 ,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Have you made any successful withdrawals from the casino in the past? Could you please confirm that you have passed the KYC verification? What specific feedback did you receive regarding your withdrawals being delayed?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas