HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,200Opened865Not solved4,803Solved11,399Rejected22,133
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for Casino Guru to reply

6d 19h 47m 32s

Disputed amount: €480

Spinanga Casino - Player's withdrawals are delayed and account service is lacking.

Spinanga Casino
Safety Index:High Submitted: 30 Dec 2024
Case opened Current status

Waiting for a delayed payment

10d 17h 3m 48s

Disputed amount: $26,464

Shuffle Casino - Withdrawal of player's winnings has been delayed.

Shuffle Casino
Safety Index:Above average Submitted: 30 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 19h 25m 57s

Disputed amount: €700

LuckyDreams Casino - Player's deposits are being confiscated.

LuckyDreams Casino
Safety Index:Below average Submitted: 30 Dec 2024
Case opened Current status

Waiting for player to reply

29d 18h 10m 50s

Disputed amount: K100,000

bet365 Casino - Player is facing deposit issues.

bet365 Casino
Safety Index:Very high Submitted: 30 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 18h 21m 2s

Disputed amount: €5,220

Cashed Casino - Player’s withdrawal is delayed due to account verification issues.

Cashed Casino
Safety Index:High Submitted: 30 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 18h 47m 13s

Disputed amount: ??

Casinonic - Player reports unfair payout issues.

Casinonic
Safety Index:Very high Submitted: 30 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 18h 36m 41s

Disputed amount: €18,500

Golden Panda Casino - Player’s funds are confiscated due to account closure.

Golden Panda Casino
Safety Index:Below average Submitted: 30 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 18h 14m 20s

Disputed amount: 1,100 ₴

Legzo Casino - Player's withdrawal is delayed.

Legzo Casino
Safety Index:High Submitted: 30 Dec 2024
Case opened Current status

Waiting for a delayed payment

6d 14h 27m 33s

Disputed amount: A$1,200

Casinia Casino - Player believes that their withdrawal has been delayed.

Casinia Casino
Safety Index:High Submitted: 30 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 15h 23m 16s

Disputed amount: €700

PlayMojo Casino - Player’s winnings have been confiscated.

PlayMojo Casino
Safety Index:Fresh casino Submitted: 30 Dec 2024
Show more complaints (+10)
Showing 1 - 10 of 39,200 complaints
1 2...3,920
Go to pageof 3,920 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news