Slots Capital Casino - Player’s account has been blocked.

I won on this Site and cashed out.Now i cant access my account to check on my withdraw.I won here last week and was paid.Not sure whats going on

Dear cobra562,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you please advise if you have completed the account verification successfully? Have you received any successful withdrawals from this casino in the past? Which games you’ve been playing (live games, slots, or multiplayer)? Are there any funds being held by the casino?

If there’s any relevant communication, please forward it to petronela.k@casino.guru.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

I have won here before and got paid.I have an account on mybe 160 differnt casinos.I do not work and play online for 22 years now.My cars motor died and I have it at a shop.Ive been trying to raise the money to fix my car and setup a go fund me account for some help. https://gofund.me/56c15eff my car is signed by Jack roush and I got it along time back.I might know what is going on.Ive won alot of money in the last 2 weeks as I have had some good luck.over 5,000 has been won if I get it all.i think they think I'm cheating.I can't get into any of my accounts with this casino group.i just got 2650.00 from sloto cash casino last week.The check hasn't cleared yet.Then I win 3,300.00 on same game same site and cashed it out. So since I have won over 5,000.00 on thier sites I must be cheating? This is pretty messed up if you ask me. Even their sister sites that I didn't even win on I can't log in. Last time I looked it said my withdrawal was in process.I was playing cash bandits 3 on every site I cashed out on

My account has been unlocked and the matter should be now fixed. Seems there was a chargeback on one of the sites. This has been corrected and it matters can be closed.

As the problem has been successfully resolved, we will now close the complaint as ‘resolved’ in our system. Thank you very much, cobra562, for your cooperation and confirmation, and please don’t hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Petronela

Casino.Guru