HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All37542Opened1013Not solved4942Solved10440Rejected21147
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for player to reply

6d 21h 26m 52s

Disputed amount: $8,113

CasinoSecret - Player's account closed due to alleged Terms of Service violation.

CasinoSecret
Safety Index:Very high Submitted: 14 May 2024
Case opened Current status

Waiting for a delayed payment

11d 17h 56m 14s

Disputed amount: $2,500

SlotsandCasino - Player’s withdrawal has been delayed.

SlotsandCasino
Safety Index:Below average Submitted: 14 May 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 21h 22m 43s

Disputed amount: €1,000

SlottoJAM Casino - Player's withdrawal delayed by SlotoJam.

SlottoJAM Casino
Safety Index:Very low Submitted: 14 May 2024
Case opened Current status

Waiting for player to reply

6d 22h 9m 21s

Disputed amount: $1,522

Bet O Bet Casino - Player experiences delayed withdrawal and account investigation.

Bet O Bet Casino
Safety Index:Very low Submitted: 14 May 2024
Case opened Current status

Waiting for player to reply

6d 21h 15m 40s

Disputed amount: $2,200 ARS

MyStake Casino - Player's deposit is delayed.

MyStake Casino
Safety Index:High Submitted: 14 May 2024
Case opened Current status

Waiting for player to reply

6d 20h 51m 32s

Disputed amount: 1,900 R$

Pikebit Casino - Player's large winnings withdrawal has been delayed.

Pikebit Casino
Safety Index:Below average Submitted: 14 May 2024
Case opened Current status

Waiting for player to reply

6d 21h 18m 50s

Disputed amount: Can$2,000

Bet365 Casino - Player’s account restricted shortly after opening.

Bet365 Casino
Safety Index:High Submitted: 14 May 2024
Case opened Current status

Waiting for player to reply

6d 21h 47m 3s

Disputed amount: $100

Lucky Owl Club Casino - Player experiences issues with Bitcoin address.

Lucky Owl Club Casino
Safety Index:Low Submitted: 14 May 2024
Case opened Current status

Waiting for player to reply

6d 20h 8m 14s

Disputed amount: £300

Velobet Casino - Player's winnings confiscated and account closed.

Velobet Casino
Safety Index:Above average Submitted: 14 May 2024
Case opened Current status

Waiting for player to reply

6d 21h 54m 19s

Disputed amount: £220

Winner Casino - Player’s login and withdrawal issues.

Winner Casino
Safety Index:Low Submitted: 14 May 2024
Show more complaints (+10)
Showing 1 - 10 of 37,542 complaints
1 2...3755
Go to pageof 3,755 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news