The player had used a bonus and met the necessary conditions for a withdrawal. After verifying her identity, the casino had informed her that she could not withdraw her winnings in her country unless she made a deposit and played with it. The Complaints Team had suggested she make a verification deposit to determine if the withdrawal could be honored, assuring her that this deposit was refundable. However, the player did not respond to the team's messages and queries, hence the complaint was rejected due to lack of further investigation.
Slot Madness Casino - Player faces withdrawal restrictions in Peru.
Amount: $69
Slot Madness Casino
Safety Index:Below averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.3
Slot Madness Casino has a Safety Index of 6.3, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
10 months ago
