Claudia, a player from Peru, requested a withdrawal of her no deposit bonus winnings, but the casino informed her that players from Peru can claim the bonus only for fun.
They say that Peru can only access to play with their bonus for fun, I communicated beforehand with their assistant and told me that 60x I did more than 120x but apparently they have a list of countries that do not appear in their rules ... I only handled it internally , I already sent all my documentation and withdraw 300 of the 1400 I have ... but your answer is that the bino for Peru is just for fun ... that casino scam
Hello Claudia.
Thank you very much for submitting your complaint through our website. We are sorry about the way you've been treated by the casino. We did a content check of the casino, but we couldn’t find any public list of restricted countries for their bonuses. Could you send us the history of your communication with the casino support, please?
Hi Jozef, I also read the terms and conditions and Peru does not appear, when I wanted to withdraw it is when they inform me that Peru does not qualify for the bonus and when I communicated before starting they did not tell me
How can I get the history of my communication with casino assistants?
Thank you for providing us with the information we requested. We will now try to get in touch with the casino.
I dont beleive in silveredge casino... dont bother more qith them, they only says that i had to ask for the cpunties before start playing cause the whole list isnt public... its so foolish... before i start playing i contact them to be sure how much is the max bet , the assistant ask for my user and other informatiin and never told me the Peru is not available.
They are fake.
I played for fun all the money i win... they wont pay.
Thank you