HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All24,406Opened738Unresolved3,494Resolved7,041Rejected13,133
Active filters: Casino:
Clear all filters
Opened Current status

Waiting for a delayed payment

7d 14h 41m 57s

Disputed amount: £7,005

TikiTaka Casino - Player’s withdrawal has been delayed.

TikiTaka Casino
 Submitted: 11 Mar 2025
Opened Current status

Waiting for a delayed payment

11d 12h 47m 5s

Disputed amount: €900

Cazeus Casino - Player’s winnings haven’t been received yet.

Cazeus Casino
 Submitted: 11 Mar 2025
Resolved Our verdict

Case closed

Disputed amount: €1,500

Vegasino Casino - Withdrawal of player's winnings has been delayed.

Vegasino Casino
 Submitted: 11 Mar 2025
Opened Current status

Waiting for player to reply

6d 6h 19m 15s

Disputed amount: 300 ₴

Rhino Casino - Player’s deposit is delayed.

Rhino Casino
 Submitted: 11 Mar 2025
Opened Current status

Waiting for player to reply

12d 6h 54m 50s

Disputed amount: €2,780

Vulkan Vegas Casino - Player's withdrawals are delayed.

Vulkan Vegas Casino
 Submitted: 11 Mar 2025
Opened Current status

Waiting for Casino Guru to reply

6d 6h 59m 3s

Disputed amount: €5,000

Arctic Casino - Player’s account is banned due to gambling addiction.

Arctic Casino
 Submitted: 11 Mar 2025
Opened Current status

Waiting for Casino Guru to reply

6d 4h 9m 38s

Disputed amount: £700

Spins Heaven Casino - Player's withdrawal has been delayed.

Spins Heaven Casino
 Submitted: 11 Mar 2025
Opened Current status

Waiting for Casino Guru to reply

6d 15h 34m 0s

Disputed amount: Can$830

Yukon Gold Casino - Player’s winnings are delayed at Yukon Gold Casino.

Yukon Gold Casino
 Submitted: 11 Mar 2025
Opened Current status

Waiting for a delayed payment

5d 23h 47m 52s

Disputed amount: €160

Legiano Casino - Player believes that their withdrawal has been delayed.

Legiano Casino
 Submitted: 11 Mar 2025
Opened Current status

Waiting for player to reply

6d 4h 12m 24s

Disputed amount: €75

Jupi Casino - Player is frustrated with the bonus terms.

Jupi Casino
 Submitted: 11 Mar 2025
Show more complaints (+10)
Showing 1 - 10 of 24,406 complaints
1 2...2,441
Go to pageof 2,441 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news