HomeComplaintsPin-Up Casino - The player's withdrawal is delayed.

Pin-Up Casino - The player's withdrawal is delayed.

Amount: 2,000 INR

Pin-Up Casino
Safety Index:Very high
Submitted: 09 Jun 2022 | Case closed : 16 Jun 2022
Case closed Our verdict

Other

REJECTED

Case summary

2 years ago

The player's withdrawal is delayed for unknown reason. The complaint was rejected as the player lost his money.

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2 years ago

I was playing avaitor in pin-up from last few days. now they are not giving my winning money. my account is varified(see screenshot below). i submitted all my document, aadhar card front, aadhar card back, selfi with aadhar card, i talked to customer support they are not replying properly. they give money only once or twice, after that they won't give. Аccount ID 24435764,

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2 years ago

Hello patron28102602,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Nomini Casino. Please allow me to ask you a few more question before we would move forward.

When exactly did you request for the withdrawal? When was the last time you contacted the casino and did they respond to you since? Did you accumulate your balance from real money or did you use any kind of bonus?

Since when exactly is your account fully verified?

Please note that we usually advise to wait at least 14 days for the first withdrawal to be processed as it may take longer in some casinos to finish the verification process.

Looking forward to your answer.

Regards,

Nick

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2 years ago

Wait, i am collecting evidence, will come soon on my complaint. And will answer all questions before time expire.

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2 years ago

hey casinoguru thanks for investing your valueable time in this matter, but now i don't dont have enough money for withdraw, i spend all my money from my pin-up wallet, so please delete this complaint. i am very sorry. please delete this complaint.

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2 years ago

Thank you patron28102602 for letting us know that the issue is no longer ongoing and I'm sorry to hear of your loss. The complaint will be now rejected. Please do not hesitate to contact us if you will come across any other trouble again in the future.

Best regards,

Nick

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