Pin-Up Casino - Player's withdrawal has not been processed.

My id 23557206

I done my withdrawal amount of 15500

On 05.06.22 12:20:21

It's already complete 6 days in customer support they are always saying the same results like it will complete soon

And the prblm was paytm side

But my friend withdrawal is complete

The think is in this they provide only 3-9 withdrawal amount correctly after that they hold their money so be alart to play on this friends

After this issue only I search about this review and now I'm thinking 🤔

And the ticket is TS-359874

If you got this ticket don't deposit your hard working money

If you playing still

Dear rahuledison50,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

Do I understand correctly that you have been waiting for your withdrawal since the 5th of June?

Looking forward to hearing from you.

Best regards,

Kristina

Yes you understand

Thank you for your reply, rahuledison50. Please note that we always give the casino two full weeks to process each payment and if there’s no development by the end of this time frame, we will intervene. Let’s stay positive and wait for the good news regarding your withdrawal. Thank you in advance for your patience.

Ok no issue I trust u and i will wait for the payment

Thanks

rahuledison

I had done my reply but it shows like player reply

Dear rahuledison50,

Has there been any news? We are extending the timer by 7 days. Please, be aware that in case you fail to reply in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.