HomeComplaintsPin-Up Casino - Player’s withdrawal has been delayed.

Pin-Up Casino - Player’s withdrawal has been delayed.

Amount: 10,000 INR

Pin-Up Casino
Safety Index:Very high
Submitted: 08 Mar 2022 | Case closed : 23 Mar 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player from India is dissatisfied with the withdrawal process. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
2 years ago

It's been a 72 hour's now and i didn't received the funds yet. Withdrawal process is too long and on chat they were saying your payment stuck due to technical issues and then they rejected the payment. 3 Times i made a withdrawal but they rejected. Withdrawal process is too long.

Public
Public
2 years ago

Dear Stavan,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

Has the casino also rejected your last withdrawal request, or is it still pending?

Looking forward to hearing from you

Best regards,

Kristina

Public
Public
2 years ago

Dear Stavan,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Public
Public
2 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news