HomeComplaintsPariPesa Casino - Player is dissatisfied with her experience in the casino.

PariPesa Casino - Player is dissatisfied with her experience in the casino.

Amount: 724 CHF

PariPesa Casino
Safety Index:Low
Submitted: 15 Mar 2023 | Case closed : 31 Mar 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player from Switzerland is having a negative experience in the casino. We rejected the complaint because the player didn't reply to our questions and messages.

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1 year ago
Translation

These are real scammers! Depositing is easy, but you don't withdraw money! Your license is only valid for 1 month in Curacao! Stay away from scammers!

Automatic translation:
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1 year ago

Dear stefanatrifu842,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience.


Please disregard the notification that was sent to your email previously.


Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you please advise if your account has been fully verified in the casino? Do I understand correctly you are struggling to withdraw your winnings? Please provide us with more details of what the issue is.


Looking forward to hearing from you.

Best regards,

Tomas

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1 year ago

Dear stefanatrifu842,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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