The player from Switzerland is having a negative experience in the casino. We rejected the complaint because the player didn't reply to our questions and messages.
These are real scammers! Depositing is easy, but you don't withdraw money! Your license is only valid for 1 month in Curacao! Stay away from scammers!
Dear stefanatrifu842,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience.
Please disregard the notification that was sent to your email previously.
Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you please advise if your account has been fully verified in the casino? Do I understand correctly you are struggling to withdraw your winnings? Please provide us with more details of what the issue is.
Looking forward to hearing from you.
Best regards,
Tomas