The player from Indiana was unable to view the withdrawal section of Pacific Spins Casino due to restrictions, and couldn't communicate with them as access to the email account was no longer available. In response, we asked for further details about her account verification status, casino balance, and communication with the casino. However, the player did not respond to our inquiries. As a result, we were unable to investigate further and the complaint was rejected.
Pacific Spins Casino - Player is restricted in casino interface and communication.
Amount: $50
Pacific Spins Casino
Safety Index:HighSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.2
Pacific Spins Casino has a Safety Index of 8.2, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
9 months ago
Public
Public
9 months ago
It is telling me I am restricted from viewing the withdrawal part of the cashier and it is not letting me chat with anybody online and I no longer have access to my email so I’m not able to get a hold of anybody at Pacific spins Casino
Public
Public
9 months ago
Hello 4tp8wcndcw,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Pacific Spins Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and if yes, since when exactly? How much is your current casino balance? What do you mean by no access to your own e-mail? When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
