The player from Germany has been waiting for his withdrawal longer than expected. The player confirmed he received his winnings.
Nomini Casino - Player’s withdrawal has been delayed.
Amount: €1,600
Nomini Casino
Safety Index:Very highSafety Index
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Resolved
Our verdict
Case closed
RESOLVED
Case summary
2 years ago
Public
Public
2 years ago
Translation
Hello, I played at Nomini without a bonus.
My name is Björn H ***, Username: G *** i.
I have been waiting for one of my 3 withdrawals for 5 days.
The live chat always tells me to wait.
Then I found out about the casino and their payouts and there are a lot of people who are hoping for their payouts.
Depositing is quick, but when it comes to withdrawing, months go by!
I ask for quick help.
Kind regards
B. H ***
Edited by a Casino Guru admin
Automatic translation:
Public
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2 years ago
Dear Björn,
Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then, please, let us know and we will try to help you. Thank you for your understanding.
Looking forward to hearing from you.
Best regards,
Kristina
Public
Public
2 years ago
Dear Björn,
Has there been any news? Have you received your winnings? We are extending the timer by 10 days. Please, be aware that in case you fail to reply in the given time frame, we will reject your complaint.
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2 years ago
Translation
Hi.
I received € 1000, now a € 100 and a € 500 payout are still missing.
With best regards
Automatic translation:
Public
Public
2 years ago
Thank you for your reply, Björn. It seems we are on the right path. So let's wait for a few more days and hopefully you will receive the rest of your winnings soon. I will leave this complaint open, so please, keep us updated. Thank you in advance.
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