HomeComplaintsNomini Casino - Player’s account has been closed without permission.

Nomini Casino - Player’s account has been closed without permission.

Amount: €750

Nomini Casino
Safety Index:Very high
Submitted: 01 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 16h 52m 43s

Case summary

7 hours ago

The player from Greece successfully won money at Nomini after a previous negative experience but faced a two-week delay in withdrawals. After expressing frustration and concern about their gambling habits, the casino banned the account without consent, leaving the player uncertain about recovering their winnings.

Public
Public
8 hours ago

I made an acount on nomini about a year ago I started playing there but I was having a horrible run nothing was paying and I decided to stop so after some months I thought I would give it another try and I actually won some money back , but my withdrawals were delayed about 2 weeks and I was really stressed and I told them just tell me if I’m getting my winings or no, I said to them if I don’t get them it’s okay I will take this as a lesson and maybe I will stop gambling in general because this is not pleasant experience and after I said that they said wow you have an addiction we are aware of that thank you for letting us know and they banned my acount with my withdrawals pending they didn’t even get my permission on that they just did so fast in 10 seconds.. does anyone knows if I’m getting back my winnings ? I have screen shots of my withdrawals and the chat support of what I said

Public
Public
7 hours ago

Hello Kristo,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Nomini Casino. Please allow me to ask you a few more question before we would move forward.

  • Could you please advise if your account is already verified and if yes, since when exactly?
  • Since when is the withdrawal peniding?
  • When was the last time you spoke to the casino and what was it about?


Looking forward to your answer.

Regards,

Nick

Waiting for approval
Waiting for approval
7 hours ago
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

Casino Guru is examining the case

flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news