The player from the United Kingdom had been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hadn’t been received yet. The Complaints Team had advised the player to wait for at least 14 days after requesting the withdrawal before submitting a complaint. They also extended the timer for response by 7 days. However, due to the player's lack of response to further inquiries, the complaint couldn't be investigated further and was subsequently rejected.
MyStake Casino - Player’s winnings haven’t been received yet.
Amount: £175,603
MyStake Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
1 month ago
Please disable your AdBlock