I've been playing for a while in this casino, multiple deposits and withdraws I made. My account was verified, but they wanted me to do a video verification which is holding a paper and passport. I sent them this video at 12 april 2024. It got approved at 26 april 2024. Then, I tried to withdraw 7000 euro, it arrived. After waiting more than 1 week because this casino has 7500 euro weekly withdraw limit. I tried to withdraw this 2900 euro which is my last money in my account. After waiting 2 days, I got a mail which is copied. I didn't open any multiple accounts or did something fradulent, but they don't want me to pay my winnings. I was in a winning streak, then it all started to happen. When I was losing, no one wanted me a verification, or tried to stole my money like this. Please help casinoguru, I can only trust you at this moment.
I've been playing for a while in this casino, multiple deposits and withdraws I made. My account was verified, but they wanted me to do a video verification which is holding a paper and passport. I sent them this video at 12 april 2024. It got approved at 26 april 2024. Then, I tried to withdraw 7000 euro, it arrived. After waiting more than 1 week because this casino has 7500 euro weekly withdraw limit. I tried to withdraw this 2900 euro which is my last money in my account. After waiting 2 days, I got a mail which is copied. I didn't open any multiple accounts or did something fradulent, but they don't want me to pay my winnings. I was in a winning streak, then it all started to happen. When I was losing, no one wanted me a verification, or tried to stole my money like this. Please help casinoguru, I can only trust you at this moment.