HomeComplaintsMr Sloty Casino - Player's deposit was not credited.

Mr Sloty Casino - Player's deposit was not credited.

Amount: €100

Mr Sloty Casino
Safety Index:Very low
Submitted: 05 Dec 2022 | Case closed : 20 Dec 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player from Austria deposited in the casino. The deposit was not credited to his casino account. We rejected the complaint because the player stopped responding.

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1 year ago
Translation

Deposited 100 euros and the money never reached my account. I wish you scammers 50 years of severe migraines and diarrhea

Automatic translation:
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1 year ago

Dear endless1985,


Thank you very much for submitting your complaint. I’m sorry to hear about your problem.


Please, could you clarify when exactly you deposited in the casino? Was it your first deposit in this casino? What payment method did you use?


I hope we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you.


Best regards,

Tomas

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1 year ago

Dear endless1985,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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