Dear son123456,
Thank you very much for submitting this complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to make sure I understand your situation completely.
Could you please specify which of your documents keep getting rejected by the casino?
Have you submitted the document on time and in the correct format, showing your personal information as well as the necessary information about the payment?
Have you received any suggestions regarding the requirements the document has to fulfill?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika
Dear son123456,
Thank you very much for submitting this complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to make sure I understand your situation completely.
Could you please specify which of your documents keep getting rejected by the casino?
Have you submitted the document on time and in the correct format, showing your personal information as well as the necessary information about the payment?
Have you received any suggestions regarding the requirements the document has to fulfill?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika