The player from Brazil has been trying to withdraw 250 reais from Mr Bet for over a week but is facing difficulties, despite meeting all the stated criteria. Each time they contact support, they receive a different excuse. The complaint was closed as the player stopped responding.
Mr Bet Casino - Player struggles to withdraw winnings.
Amount: 250 R$
Mr Bet Casino
Safety Index:Very highSafety Index
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
9 months ago
Public
Public
9 months ago
Translation
I've been trying to withdraw the amount of 250 reais from Mr Bet for over a week without success.
I met all the criteria and they say that my value is less than the scale and every time I call support it's a different excuse.
It's all documented.
Automatic translation:
Public
Public
9 months ago
Hello cruzeder07,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Mr Bet Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?
Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.
Looking forward to your answer.
Regards,
Nick
Please disable your AdBlock