MostBet Casino - Player’s deposit has never been credited to his account.

My mostbet Game ID Is - 91968307

Deposit Date Is - 19 Jan 2023

Deposit Amount Is - 500

Deposit Method - UPI

Transection Reference No is - 338542627720

My Money Deducted From my account But Not Credited In Mostbet Account

Also He Rejected My Deposit But Where Is My Fund I Don't Know

Please Help Casino Guru !

Dear Mrsantosh,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind, that it’s a complicated process that takes one month approximately. In these cases, the casino usually has its hands tied.

I’m sorry that we couldn’t be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Kristina

Dear Mrsantosh,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

I Already Talked To My Payment Provider But Not Received Any Massage Regarding My Concern .

Thank you very much for your reply, Mrsantosh. Could you please forward all the relevant communication between you and the payment provider to kristina.s@casino.guru? Alternatively, you can post it here.

Have you tried contacting the casino in the meantime? Please forward that communication as well. Thank you in advance.

Dear Mrsantosh,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.