HomeComplaintsMostBet Casino - Player’s deposit has never been credited to his account.

MostBet Casino - Player’s deposit has never been credited to his account.

Amount: 870 INR

MostBet Casino
Safety Index:Very high
Submitted: 20 Jan 2023 | Case closed : 28 Feb 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player has deposited money into his account, but the funds seem to be lost. The complaint was rejected because the player didn't respond to our messages and questions.

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1 year ago

Dear sir,

I deposited 870 inr on 19 january and money not credited until today and there customer support doesn't reply and very poor service so please solve this.

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1 year ago

Dear lilesh1361,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind, that it’s a complicated process that takes one month approximately. In these cases, the casino usually has its hands tied.

I’m sorry that we couldn’t be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Kristina

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1 year ago

Dear lilesh1361,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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