Mirax Casino - Player's withdrawal process is difficult.

I have 0.017 btc . I got a bad feeling after I first made my

deposit . I won 0.0235000 btc . Then all

of a sudden I had to wager my depsoot 3x. I did and was left with 0.021000 btc. Now I have 0.017 btc and they are saying I can withdraw but the site won’t let me . Support is being very unsupportive with vague answers . I will change this review and complaint if they pay but I would stay away

Hello cmambelli24,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Mirax Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear cmambelli24,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.