HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All24,292Opened729Unresolved3,479Resolved7,013Rejected13,071
Active filters: Casino:
Clear all filters
Opened Current status

Waiting for a delayed payment

3d 22h 54m 13s

Disputed amount: 3,700 R$

Orozino Casino - Withdrawal of player's winnings has been delayed.

Orozino Casino
Safety Index:Below average Submitted: 06 Mar 2025
Opened Current status

Waiting for a delayed payment

2d 18h 41m 14s

Disputed amount: €500

GeniePlay Casino - Player’s withdrawal has been delayed.

GeniePlay Casino
Safety Index:Low Submitted: 06 Mar 2025
Opened Current status

Waiting for a delayed payment

9d 12h 43m 28s

Disputed amount: €20,000

Onestep Casino - Player’s winnings haven’t been received yet.

Onestep Casino
Safety Index:Low Submitted: 06 Mar 2025
Opened Current status

Waiting for a delayed payment

12d 12h 22m 34s

Disputed amount: €6,200

XLBet Casino - Player believes that their withdrawal has been delayed.

XLBet Casino
Safety Index:Very high Submitted: 06 Mar 2025
Opened Current status

Waiting for a delayed payment

0d 9h 23m 32s

Disputed amount: £1,600

Spins Heaven Casino - Player claims that payment has been delayed.

Spins Heaven Casino
Safety Index:Below average Submitted: 06 Mar 2025
Opened Current status

Waiting for a delayed payment

11d 8h 45m 34s

Disputed amount: €150

Run4Win Casino - Withdrawal of player's winnings has been delayed.

Run4Win Casino
Safety Index:High Submitted: 06 Mar 2025
Opened Current status

Waiting for a delayed payment

10d 7h 42m 25s

Disputed amount: €1,700

Duospin Casino - Player claims that payment has been delayed.

Duospin Casino
Safety Index:Fresh casino Submitted: 06 Mar 2025
Opened Current status

Waiting for a delayed payment

7d 6h 31m 54s

Disputed amount: 5,000 zł

SG Casino - Player’s winnings haven’t been received yet.

SG Casino
Safety Index:Very high Submitted: 06 Mar 2025
Opened Current status

Waiting for a delayed payment

10d 6h 20m 10s

Disputed amount: €10,400

SupaBet Casino - Player’s withdrawal has been delayed.

SupaBet Casino
Safety Index:High Submitted: 06 Mar 2025
Opened Current status

Waiting for Casino Guru to reply

6d 14h 40m 6s

Disputed amount: €200

PowerUp Casino - Player's withdrawal request is still pending.

PowerUp Casino
Safety Index:High Submitted: 06 Mar 2025
Show more complaints (+10)
Showing 1 - 10 of 24,292 complaints
1 2...2,430
Go to pageof 2,430 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news