Megapari Casino - Player's substantial withdrawal remains blocked despite compliance.

Good evening, I am sincerely very worried and upset. A few months ago, I started gaming at MegaPari and never had any issues. I made several deposits and withdrawals smoothly via ASTROPAY. Suddenly, this payment wallet was no longer available, and I was informed that in order to withdraw my balance, I would have to make a deposit through another method, then I would be able to withdraw via the new wallet (I believed them).

I have always used my son's account (ASTROPAY) as I mentioned before, made deposits and withdrawals many times. Now, I made a deposit through LEMON CASH ($4000), and when I wanted to make a withdrawal of $126,000 out of the $589,000 I had, they started giving me excuses. Firstly, they said I couldn't withdraw more than I deposited, then they said I had to wager the $589,000 with a minimum odd of 1.1. Eventually, they started asking for photos, documentation, transaction records - a multitude of things. Despite providing everything asked for, it has been five days now with no response and they still request the same information that I've already sent. I feel SCAMMED, and I don't know what to do. I urgently need to withdraw the $589,000 and I feel they will never let me. While I can continue to wager and deposit, my account works perfectly fine (the only thing they won't allow is withdrawals), I believe this is a tactic they use to exhaust me until I eventually lose everything. It is a disgrace!

I indeed feel scammed and I don't want to lose my money. I don't know what to do. I beg you to help me. I appreciate it greatly. Best regards,

Alicia.

Hello aliciacorp21,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Megapari Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when was your account verified for the first time? Is the account registered under your name? Did the casino know about you using a 3rd party deposit and was the payment method of your son also verified? Were you playing sports betting only or casino games as well?

Looking forward to your answer.

Regards,

Nick

Good afternoon Nick, thank you very much for taking care...

The account was verified on 02/22/2024. (I send you the screenshot)

The account is in my name, in the screenshot

that I send you, all the data is there...

I have only played sports betting (what I have played the most is less than so many goals, the only thing I understand, only sports)

Since my son had the ASTROPAY wallet, I asked him to make me the first deposit, which the MegaPari casino took correctly and so on for all the deposits I made. Both all the deposits and all the withdrawals were made successfully, with which I inferred that everything was in order and I remained calm (I never gave false information, it is more than clear that I am depositing from my son's CVU from the ASTROPAY wallet and they must have it in their records...

They never asked me to verify my son's payment method, I inferred that by seeing my son's ASTROPAY CVU they would know that the deposit was being made from another account.

The problem started the day they released the possibility of making withdrawals through ASTROPAY. There the customer service informed me that in order to withdraw my balance, I had to make a deposit through another wallet and only then could I withdraw but through LEMON CASH (from where I made the new deposit of $4000) or wait until ASTROPAY returns (that is, if ASTROPAY never returned I would never be able to withdraw my balance. Also the LEMON CASH account belongs to my son. I am a big person and I don't use technology so I did the deposit procedure again through from my son's LEMON CASH account and MegaPari took it without any problem. I already started to feel distrustful and I made the withdrawal of the $4000 through LEMON CASH and I had no problem.

The SCAM started when I wanted to withdraw $126,000. There they rejected my withdrawal with the excuse that to withdraw the balance I had to bet the ENTIRE balance in a bet of a minimum of 1.1. (I have all the messages and emails)

From there they drove me crazy and the bad treatment began, just then they asked me to send them all the deposits I had made through ASTROPAY and they asked me to send them my son's document (account holder, obviously I sent them everything order)

Then they started with requests of all kinds, which I responded to and they always made an excuse. It was clear that the SCAM was beginning. They humiliated me. I had to send a photo with my document in one hand and the chat with the security department in the other hand, I sent it to them, they started asking me to have better definition, greater than 1MG. I managed to send with those requirements. There they began to ask me for the LEMON CASH account number and all its details and the only deposit and withdrawal I made for $4000. I sent it to them and told them that I had NO more energy to continue being humiliated and scammed (this was yesterday) today they sent me a message in which they told me that I would only be able to withdraw $34,717.72 (the balance they left in my account) The balance I had yesterday was $589,000. They stole $554,282.28 from my account, meaning that today the balance I had in the MegaPari account was $34,717.72, $589,000 minus $554,282.28. I was able to withdraw the $34,717.82 without any problem through LEMON CASH.

The account remained at $0.

In the message they told me that for violating any rule they were only going to leave me with the balance of $34,717.72. A disgrace. That perhaps he had manipulated some Software.

A fraud. I always acted in good faith and never lied about anything. I'm desperate, they told me not to send them any more emails because they had already decided to only give me those $34,171.72. Is a gotcha. I send you screenshots of everything written. I have all emails with the security department and customer service. Whatever you need is at your disposal. I ask you to help me not to be scammed. I thank you in advance for helping me and reading me. If something is not clear, I have no problem sending you more information. Millions of thanks and greetings.

(I have more links but I reached the limit)

Thanks a lot for everything!

I leave you one more piece of information, in the entire betting history, they changed all the odds and profits, in all of them they put 1. They took out all the profits. I don't bother them anymore. I just wanted to give you all the information that may be useful to you. Thanks a lot. All the best!

Hello there, dear aliciacorp21 and the CasinoGuru team!

Our team is currently investigating the matter and is committed to resolving it as quickly as possible. We understand the importance of this issue to you and appreciate your patience during this process.

Good morning Nick and the Casino Guru team, I read these messages from MegaPari and I feel even more scammed (both with the theft of money from my account and also with this lie that the people of MegaPari write)

They are NOT investigating the issue, they told me by email that the issue was closed and that I should NOT write to them anymore because they were NOT going to give me more explanations, since they closed all types of dialogue, they even threatened me with filing a complaint, (very cynical) they even instructed customer service to tell me that they could NOT talk to me (an increasing humiliation) I have all the emails where MegaPari tells me that she is NOT going to continue giving any explanation, that the decision had been made and where they threatened to report me...

Now I read that they are investigating, either the people from MegaPari's security department are lying or the person who writes these lines is lying...

Nick, I'm telling you again, one night I went to bed with a balance in my account of $589,000 and in the morning my balance was $34,717.72 (a scam of $554,282.28.

I have never read a case like this, in which the Casino gets into an account and withdraws balance, a SHAME!

Nick, as I already told you, they accused me of violating the regulations and even of manipulating software, I don't know whether to laugh or cry, I am a grown woman, who needs the help of her son to make deposits (all taken without any problem by MegaPari ) now they accuse me of altering software (without words)

They wanted to bribe me with those $34,717.72 (imagine that if I had really broken any regulations, they would have CLOSED my account and they would not have wanted to settle me with that sum of PESOS...)

I tell you again, I sent them ALL the documentation they asked for, they drove me crazy, they made excuses that the photos I sent them with my document and the dialogue with the security department did NOT exceed 1MG. I managed to send with those conditions. After my son's document did NOT have to be compressed (I don't even know how to compress a photo) then the deposit statements had to be in PDF (I did everything) it was more than clear that they were going to end up doing a SCAM.

I URGENTLY need them to redeposit the money that was taken from my account $554,282.28 and to be able to withdraw it. Imagine that if I had really broken any rule, they would have closed my account, my account is still open and they manipulated all the bets (setting an odds of 1) a SHAME.

Nick, any additional information you need, I'll send it to you. Thanks for everything. Don't let these people continue SCAMING. I read several similar stories. Greetings and excellent day!

Alicia.

Hello Nick, I sent you the exact day the scam started (03/15/2024)

Until that day I made all deposits and withdrawals without any problems through the ASTROPAY wallet.

From one day to the next ASTROPAY disappeared, they forced me to have to make another deposit through another wallet (LEMON CASH) to be able to withdraw my funds from the new wallet and I had no choice but to make a deposit of $4000 (minimum that they impose on you) to withdraw my balance.

I deposited the $4000 without any problem. I made the withdrawal of the $4,000 without any problem, (always from my son's wallets) and when I wanted to withdraw $126,000 they started with the excuses (I capture everything so they can also see it and remember it)

First they forced me to BET my entire balance on an event with a minimum odds of 1.1 and thus the whole ordeal of requests for documents from me, my son, my photo with the document in one hand and the dialogue with the department in the other continued. security, then all the ASTROPAY deposits, then all the LEMON CASH deposits and so on millions of excuses until he humiliated me and told me that perhaps I had manipulated software, a bad deal never seen before. I hope MegaPari reads all this and perhaps the people from the MegaPari company who write here have more power than the SCAMMERS from the security department and will make me the deposit of the STOLEN money $554282.28.

I'm going to cheat.

I thank you very much for everything you are doing at Casino Guru. Don't leave me alone, please. Thank you!

Good morning Nick, I wanted to tell you that until yesterday I had access to my account.

Today they sent me an email from MegaPari telling me that my account had been blocked, they are finishing the SCAM because if I don't have an account they are not going to return the stolen money...

I trust that you will NOT let them SCAM me.

I think I was very clear about everything that happened and I sent them ALL kinds of evidence (I read a lot of complaints about the MegaPari SCAMs. I will continue to trust that they will defend me and not let them continue mistreating and humiliating people.

All the best. Thank you!

Hi Nick, I hope they don't let MegaPari SCAM me. I continue to trust you. I leave you a greeting. Excellent start to the week...

Alicia.

Hello aliciacorp21,

We would be glad to help you out but there are a few issues due which we will be forced to reject the complaint.

The first is the fact that you did play sports betting only and as you know we only deal with casino related issues as we have no qualification to deal with sports betting related issues.

The second is the fact that you used a 3rd party payment which is strictly against any online casino policy. You have to keep in mind that unless you verify a concrete payment method, the casino has no knowledge of who the payment belongs to and you are free to deposit there. Once they have details regarding the payment's ownership and find out that it is a 3rd party payment (not owner by the player registered) they are free to void any winnings generated and block the account forever.

I'm really sorry that we can't assist you further but both of these facts even separately would lead to rejecting the complaint.

Is there anything else we could assist you with? If not, we will be closing the complaint.

Hello Nick, I thought they were defending the client from the SCAMS of a betting house, whether sports betting or casino, the SCAM is only one, it DOES NOT change what I have bet on, it is disappointing that they give me that first excuse.

Regarding the second point. MegaPari knew at all times that the account belonged to my son, while ASTROPAY worked there was never a problem, I deposited and withdrew a lot of times, they already knew where the deposits and withdrawals were from (I sent ALL the documentation to you) but how it came losing, I imagine it was convenient for them and I understand them, it is a BUSINESS!!!

The day they decided to remove the ASTROPAY wallet, (through which I made my deposits and withdrawals WITHOUT any problem from my son's account) was when the SCAM began.

The deposit from my son's account was never a problem, I already told them everything. They told me that to make a new withdrawal I had to make a deposit from another wallet and then I would be able to withdraw my balance through it. I believed them, but when I tried to withdraw $126,000 they told me that first I had to bet my ENTIRE balance to be able to start making withdrawals and also that the bet had to have a minimum odds of 1.10. Until then there was never a problem with my son's account. That's already a SCAM (forcing you to bet ALL your balance to withdraw and on top of that, betting fee conditions of 1.10) they found the method from which I deposited ALL my balance $589,000 (ASTROPAY)

Despite that ridiculous condition, I went EVERYTHING and then they started with all the excuses and requests for documents. I already sent EVERYTHING to you.

MegaPari, after humiliating me with all kinds of requests, decided to pay me $34,717.72 (by paying me they are endorsing a scam since my balance was $589,000. If I had really broken any rule, they would have closed my account without any explanation but it was in their best interest to try to bribe me with that figure.

I tell you again, they even asked me to send them my son's document to verify the account and the deposits made by both ASTROPAY and LEMON CASH.

The SCAM could not be clearer. You know that MegaPari is managed like this, I read a lot of complaints. I came this far. I WAS SCAMMED $589,000. It is in your hands to stop SCAM. They have both accounts to make the deposit and finish the case. You have the possibility of doing justice. By common sense, if they asked me for all the documentation of my son's accounts and deposits, they knew it. Then photos showing my document and the dialogue with them. I sent them everything. I always knew it was going to end in SCAM.

It all depends on you. Either they are on my side or theirs, in the middle it is impossible. Last time I trust you. I URGENTLY need MegaPari to make me the $589,000 deposit that it stole from me!

(I tell you again, they asked me for all of my son's documentation, for confession, disclosure of evidence)

I hope they do justice.

I leave you a greeting.

Alicia.

(I have ALL the emails where they ask me for my son's documentation and everything else I told you, more clearly, is IMPOSSIBLE.

Don't let MegaPari continue SCAMING. Thank you so much.

Alicia.

Good afternoon Nick and Casino Guru team, I honestly have a hard time understanding what happened today, first they answered me, then they told me that the claim was rejected and then that the claim had been opened again...

If you really read EVERYTHING I wrote and sent you during all this time, there is NO chance you won't realize that MegaPari is SCAMING me. Someone who asks you for your child's documentation knows where the deposit comes from (I already sent them all the evidence)

I honestly do NOT want to waste any more of your time or waste any more of my time. Let them not put more energy and neither do I. EVERYTHING is very clear. This is my last message. I will once again trust your professionalism and impartiality.

Megapari has the data where to deposit the SCAMMED. I expect that money $589,000 less the balance with which they had to bribe $34,717.72. I leave everything in your hands. I came this far. Confident and thank you for taking care. Greetings.

Alicia.

Greetings!

Hello aliciacorp21,

The previous message was posted by us - casino.guru and not the casino. As I'm currently in touch with the casino, I will try to get some more specific information regarding the case.

I would like to warn you however from using any 3rd party payment in any online casino in the future as it will end in account closure in almost every single case.

Good morning Nick, I will take your recommendation into account, but I acted in good faith, always with the truth and MegaPari always knew that I deposited from my son's account, they asked me for my son's documentation and the deposits made from the wallets ASTROPAY and LEMON CASH to validate EVERYTHING (a confession of evidence...)

I don't want to tell you everything again! Their way of SCAM begins with taking out the wallet where you deposit and forcing you to make another deposit through another wallet to make withdrawals, with conditions that you bet your entire balance with a minimum fee of 1.1. Everything written by customer service, that is already a SCAM. Then they continue with the wear and tear process, asking for 70 photos and documentation, I sent them EVERYTHING. But the SCAM continues.

Nick, you have time to stop them from continuing with these dark schemes.

I leave you my greetings and I hope you are not complicit in the dark management of MegaPari. I await the deposit of what was stolen. I continue to trust you and your team. MegaPari knows he SCAMMED.

Greetings Nick! Excellent Friday!

Hello Nick,

Thank you for your previous message highlighting the risks associated with using third-party payments in online casinos. At MegaPari, we greatly appreciate such insights as they resonate with our dedication to fostering a safe and responsible gaming environment.

I wanted to let you know that I have provided all necessary information to you and I am looking forward to your response. We are committed to ensuring the highest standards of compliance and security in all our operations.

Best regards,

MegaPari Team

Hello Nick, I see how this system works, we are going to spend our lives writing and the MegaPari SCAM will end specifically or each one of us will write within SIX days and so on forever...

I'm sorry to read the cynicism of the MegaPari people, taking responsibility for healthy and safe gaming, how sad...

I repeat for the twentieth time, MegaPari always knew where the deposits came from and where the withdrawals went (both to my son's ASTROPAY account (I don't have an account there) they even asked me for my son's information, it is more than clear that THEY KNEW. During the time I lost money, they never cared, but the day I won the $5790,000 and ASTROPAY disappeared, that's when their SCAM began...

I sent them ALL the documentation they requested for 10 days. It was clear that the SCAM was done.

One day I woke up and everything had been stolen from me. They only left me $34,000 as alms.

If they really thought that I did something fraudulent, (they told me that I manipulated a software, I could barely turn on a cell phone) they would have started a lawsuit against me, but no, they STOLEN my money and left me the alms of $34,000 so that I wouldn't say anything. nothing, worse than the mafia. All a shame. Nick, you will know what you have to do with all the information you have on both sides. Greetings and I hope you DO NOT let MegaPari continue SCAMING. Greetings!

Hello aliciacorp21,

After further communication with the casino we must still stand behind my previous post stating the fact that the issue were also related to sports betting and a 3rd party payment which is against the casino terms. If you are still winning to persist on resolving the matter, I would recommend to contact the licensing authorities as the may even help you with issues we can't.

Please let us know if you need further assistance with that otherwise we will be closing the complaint.

Regards,

Nick

Thanks for the SCAM from you and MegaPari. It was what I thought. They are the same. They openly SCAM you and you make a whole circus but deep down they are the same. Dor scam casinos! Expensive closed! SHAME!

Let them continue evaluating, do the SCAM calmly, they already charged me. Close the case and DO NOT play lawyers for GOOD anymore, they are the same as MegaPari, they just hide it a little. How much they charged from MegaPari intrigues me. Case closed. They scammed me for $589,000. I imagine that shit MegaPari bought them for half. SHAME!

We’ve rejected this complaint as per the player’s explicit request. We are sorry we could not be of more help on this occasion. Please do not hesitate to contact us in the future if you run into issues with this or any other casino. We are here to help.