Malina Casino - Player’s requesting a full deposit refund.

Amount: €4,000

Malina Casino

Safety Index:Very high Submitted: 09 Mar 2022 | Resolved : 09 Mar 2024

Resolved Our verdict

Case closed

RESOLVED

Case summary

9 months ago

The player from Finland had an active self-exclusion in a sister casino. She believes that she shouldn’t have been allowed to open a new account with Malina Casino. Player’s complaint has been resolved successfully.

Private

Anonymized609

Senior Apprentice

Finland

Private

2 years ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Petronela

Complaints Team Lead

Private

2 years ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Anonymized609

Senior Apprentice

Finland

Private

2 years ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Anonymized609

Senior Apprentice

Finland

Private

2 years ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Petronela

Complaints Team Lead

Private

2 years ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Anonymized609

Senior Apprentice

Finland

Private

2 years ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Petronela

Complaints Team Lead

Private

2 years ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Anonymized609

Senior Apprentice

Finland

Private

2 years ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Anonymized609

Senior Apprentice

Finland

Private

2 years ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Anonymized609

Senior Apprentice

Finland

Private

2 years ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Petronela

Complaints Team Lead

Private

2 years ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Anonymized609

Senior Apprentice

Finland

Private

2 years ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Anonymized609

Senior Apprentice

Finland

Private

2 years ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Anonymized609

Senior Apprentice

Finland

Private

2 years ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Petronela

Complaints Team Lead

Private

2 years ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Anonymized609

Senior Apprentice

Finland

Private

2 years ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Anonymized609

Senior Apprentice

Finland

Private

2 years ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Petronela

Complaints Team Lead

Private

2 years ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Petronela

Complaints Team Lead

Private

2 years ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Anonymized609

Senior Apprentice

Finland

Private

2 years ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Anonymized609

Senior Apprentice

Finland

Private

2 years ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Anonymized609

Senior Apprentice

Finland

Private

2 years ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Petronela

Complaints Team Lead

Private

2 years ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Anonymized609

Senior Apprentice

Finland

Private

2 years ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Petronela

Complaints Team Lead

Private

2 years ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Anonymized609

Senior Apprentice

Finland

Private

2 years ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Anonymized609

Senior Apprentice

Finland

Private

2 years ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Anonymized609

Senior Apprentice

Finland

Private

2 years ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Petronela

Complaints Team Lead

Private

2 years ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Petronela

Complaints Team Lead

Private

2 years ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Anonymized609

Senior Apprentice

Finland

Private

2 years ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Petronela

Complaints Team Lead

Private

2 years ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Malina Casino - Player’s requesting a full deposit refund.

Amount: €4,000

Malina Casino

Case closed

RESOLVED

Case summary

Requested by the player

Requested by the player

Requested by the player

Requested by the player

Requested by the player

Requested by the player

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Requested by the player

Requested by the player

Requested by the player

Requested by the player

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