HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All24,323Opened748Unresolved3,477Resolved7,008Rejected13,090
Active filters: Casino:
Clear all filters
Opened Current status

Waiting for a delayed payment

7d 15h 21m 27s

Disputed amount: 3,000 zł

Legiano Casino - Player’s winnings haven’t been received yet.

Legiano Casino
 Submitted: 08 Mar 2025
Opened Current status

Waiting for a delayed payment

5d 7h 4m 11s

Disputed amount: €500

Bankonbet Casino - Player believes that their withdrawal has been delayed.

Bankonbet Casino
 Submitted: 08 Mar 2025
Opened Current status

Waiting for a delayed payment

7d 2h 35m 28s

Disputed amount: €90

Legiano Casino - Player’s withdrawal has been delayed.

Legiano Casino
 Submitted: 08 Mar 2025
Opened Current status

Waiting for player to reply

6d 23h 44m 1s

Disputed amount: €2,000

LuckyMax Casino - Player’s account closure request is ignored.

LuckyMax Casino
 Submitted: 08 Mar 2025
Opened Current status

Waiting for Casino Guru to reply

9d 9h 56m 6s

Disputed amount: €800

Zoome Casino - Player's withdrawal has been delayed.

Zoome Casino
 Submitted: 08 Mar 2025
Opened Current status

Waiting for a delayed payment

11d 19h 11m 43s

Disputed amount: £7,000

MrPunter Casino - Player’s withdrawal has been delayed.

MrPunter Casino
 Submitted: 07 Mar 2025
Opened Current status

Waiting for player to reply

6d 1h 3m 9s

Disputed amount: €60

RoboCat Casino - Player’s bets have been confiscated.

RoboCat Casino
 Submitted: 07 Mar 2025
Opened Current status

Waiting for Casino Guru to reply

6d 11h 39m 15s

Disputed amount: 10,000 CHF

Cazeus Casino - Player's withdrawal request is delayed.

Cazeus Casino
 Submitted: 07 Mar 2025
Opened Current status

Waiting for Casino Guru to reply

6d 13h 51m 0s

Disputed amount: €156,000

Hype.Bet Casino - Player lost his funds after account issues.

Hype.Bet Casino
 Submitted: 07 Mar 2025
Opened Current status

Waiting for player to reply

5d 23h 53m 26s

Disputed amount: 1,692 R$

Playio Casino - Player faces delays in withdrawal processing.

Playio Casino
 Submitted: 07 Mar 2025
Show more complaints (+10)
Showing 1 - 10 of 24,323 complaints
1 2...2,433
Go to pageof 2,433 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news