Lowen Play Casino ES Review

Name: Lowen Play Casino ES Review
Item: Lowen Play Casino ES
Rating: 8.9
Author: Ayberk Ayan

8.9/10Safety Index High by Casino Guru

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Doesn't accept players from Ohio

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

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Payment methods

Withdrawal limits

Not Limited for EUR

Owner LP ES PLC

Established 2021

Estimated annual revenues

> $20,000,000

Licensing Authorities

Spain (DGOJ)

OverviewBonusesUser reviews6Safety Index explainedDiscussion1Payment methods7

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Lowen Play Casino ES Review

We've thoroughly reviewed Lowen Play Casino ES and gave it a High Safety Index, which means it's a great casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Lowen Play Casino ES is one of the biggest online casinos with huge revenue and number of players. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 250 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

Warning: Lowen Play Casino ES has certain sections of Bonus Terms and Conditions that we consider to be unfair to the casino's players. These might cause you issues if you decide to take advantage of the casino's bonuses or promotions. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Based on all of the information mentioned in this review, we can conclusively say that Lowen Play Casino ES is a very good online casino. You can expect to be treated well and have an enjoyable experience if you choose to play at it.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Withdrawal limits

Not Limited for EUR

Games
Show all

Slots

Roulette

No blackjack

No betting

No video poker

Bingo

No baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

No scratch cards

No eSports betting

No crash games

Language options

Spanish website

English customer support

All languages (2)

English live chat

All languages (2)

Game providers
Show all (24)
Game providers (24)

Positives

Simple and clean website design
Various responsible gambling options available
Fast withdrawal processing based on players experience
Unlimited withdrawals
Payments by PayPal are available

Negatives

Live chat support is not available 24/7
Customer support via phone is not available

Interesting facts

Only for residents of Spain

Author & Guarantor: Ayberk Ayan Last updated: 05 Feb 2024 Anything incorrect or missing? Let me know

Lowen Play Casino ES bonuses

Browse all bonuses offered by Lowen Play Casino ES, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Lowen Play Casino ES

This is a place to share experience with Lowen Play Casino ES. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough reviews

Rated by 6 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

frandeliro

Visitor

• 5 months ago

Today I decided to register with Lowen Play to appear here in the first place... Well, my experience so far is disastrous!
I decided to do the live verification thinking it would be faster, but nothing like that, it has been in review for more than 12 hours…
In any case, it allowed me to make up to €150 in deposit, which disappeared without giving even a few sad free spins in several slots that I tried... That made me seriously consider whether it is a casino where the minimum payments stipulated by law are met, although There is always the possibility that it was bad luck...
We don't even talk about the design of the casino... Super poorly optimized, it looks like a design from the last decade... I have the iPhone 14 Pro, it is a high-end device, even so while playing it got very hot and I noticed that the slots and the website were stuck (not It hasn't happened to me in any of the casinos I play).
In short, I do not understand its position in the ranking, honestly my first impression does not deserve it.

Lots of variety of slots
Mucha variedad de slots

They take time to verify
Tardan en verificar
90s web design
Diseño web de los 90
Optimization is null, it fails continuously
La optimización es nula, falla continuamente
Tough machines, they don't pay even if you point a gun at them
Máquinas duras, no pagan ni apuntándoles con pistola

angeltito1

Junior Apprentice

• 9 months ago

Bad experience. The website was constantly crashing and it was impossible to play any slot more than 2 or 3 games in a row. My mobile phone is high end, I was playing at home using my Wifi. I checked my connection and in any other online casino everything worked perfectly. They do not have 24-hour service and consequently I had to leave when I had a lot of money in the game. When I received a response, their comments "suggested" that the problem was not theirs, which is false. Logically, I decided to definitively abandon my participation in this online casino. It's one of the worst experiences I've ever had as a gamer. Greetings

Deposits and withdrawals handled quickly
Depósitos y retiradas gestionadas rápidamente

I have not seen app in Play Store
No he visto app en Play Store
When the web fails, they take time to solve the problem.
Cuando la web falla tardan en solucionar el problema.
Customer service is very limited hours and also deficient.
La atención al cliente es en un horario muy limitado y además deficiente.
When they have a technical problem, they do not accept their mistake and try to attribute the problem to the client.
Cuando tienen un problema técnico no asumen su error e intentan atribuir al cliente el problema.

ipaulsmith

Novice

• 11 months ago

Overall I like the casino but the design is disgusting. Withdrawals and deposits are fine, but realistically, in the 21st century the design can be touched up. The site looks like it was written in the early 2000s.

deposits
depósitos
withdrawal of funds
retirada de fondos

site design
diseño sitio
the site takes a long time to load
el sitio tarda mucho en cargarse
all the old
todo lo viejo

Danielbak65

Advanced Novice

• 1 year ago

Easy to handle. Basically everything a great casino needs. Only the design could be more modern and easier to trade. Otherwise great

Support Competent
Support Kompetent
Fast payout
Schnelle Auszahlung

design and comfort
Design und Komfort

jmz123

Unregistered user

• 1 year ago

Announced bonus does not work.
does not allow bets of 5 euros to be exceeded

Julia35

Unregistered user

• 2 years ago

Although it has shortcomings, like the online casino, I have to say that the slots are not bad and I have had profits. Withdrawals have been quick. I can't talk about live chat because I haven't had to use it.

Effective withdrawals
Retiradas efectivas
Profits
ganancias

live roulette
ruleta en vivo

Safety Index of Lowen Play Casino ES explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Lowen Play Casino ES. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.9/10

Very big casino, based on our research and estimates

We consider the casino's T&Cs to be mostly fair

Not found on any relevant casino blacklist

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We also considered other factors, which had a slightly negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Complaints about Lowen Play Casino ES and related casinos (9)

9All0Opened1Not solved1Solved7Rejected

Complaints directly about Lowen Play Casino ES

Case closed Our verdict

Unjustified complaint

Disputed amount: €200

Player’s payout is incomplete.

The player from Saxony had won a game after making a deposit and receiving a bonus from a Christmas calendar bonus game. They had completed the turnover necessary for a withdrawal but only received a part of their total winnings. The player had believed the casino had unfairly capped his winnings. After a thorough investigation, we found that the player had not fulfilled all necessary conditions to qualify for the 'advent calendar bonus' and had instead played with an alternative bonus with capped maximum winnings. The adjustment of the player's winnings after meeting the wagering requirements had been in line with the casino's terms and conditions. As such, we were forced to reject the complaint.

Player stopped responding

Disputed amount: ??

Player complains he didn't win.

The player from Germany complains he didn't win anything in the casino. We closed the complaint because the player didn't reply to our messages and questions.

Submitted: 28 Mar 2023

Resolved Our verdict

Case closed

Disputed amount: €70

Player’s account was blocked.

The player from Germany had his account blocked after providing documents for verification. The player confirmed the withdrawal was paid and the issue was resolved.

Submitted: 02 Feb 2023

Unresolved Our verdict