OverviewBonusesUser reviews0Safety Index explainedDiscussion1Payment methods10
Important:
Casino starts charging a significant dormant account fee after 3-6 months
This casino deducts a large regular dormant account fee from player accounts that have been inactive for a very short period of time (3 to 6 months).
This review examines Casino Epic, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Casino Epic has an Above average Safety Index of 6.5, making it a viable choice for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Keep reading our Casino Epic review to learn more about this casino and decide whether it is a good choice for you.
Fairness and safety of Casino Epic
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Casino Epic review, we extensively examined and analyzed the Terms and Conditions of Casino Epic. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, as we discovered some serious issues with fairness of this casino's T&Cs, we advise seeking a casino with fairer T&Cs or at least approaching this casino with caution.
Casino Epic is a medium-sized online casino based on our estimates or collected information. This casino has a low value of denied payouts in player complaints with respect to its size. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
To our knowledge, Casino Epic is absent from any significant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
On the whole, also considering other contributing factors in our assessment, Casino Epic has achieved a Safety Index of 6.5, which is classified as Above average. This makes it an acceptable option for some players, but there are better casinos for players who value a fair and safe environment in online gambling.
T&Cs of Casino Epic evaluated
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Casino Epic to be unfair.
Note: You can find our specific findings from the T&Cs evaluation here.
Casino Epic player complaints
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 180 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
Casino Epic user reviews and feedback
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
Seeing as there are no user reviews of Casino Epic in our database yet, we encourage you to rate this casino on our website, and share what your experience was.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Company information and licenses of Casino Epic
Casino Epic is in the ownership of Kanon Gaming Limited and has an annual revenue estimate greater than $5,000,000. Based on the categorization we use, this makes it a medium-sized online casino.
Casino Epic holds a gambling license in Sweden issued by Spelinspektionen.
Withdrawal limits, win limits, and payment method options
Casino Epic supports 10 payment methods. This includes: Trustly, Nordea, ICA Banken, Skandiabanken, SEB Bank, Handelsbanken, Länsförsäkringar, Sparbanken Skåne, Danske Bank, Swedbank.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
SEK 50,000 per day
No win limit
SEK 100,000 per week
SEK 400,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. Languages and customer support options available at Casino Epic are displayed in the table below.
Language
Website
Customer support
Live chat
English
Swedish
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Casino Epic, withdrawals, and other potential areas of concern. According to our tests and collected information, Casino Epic has an average customer support.
Casino Epic slots and casino games
Casino Epic gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Other card games, Other games, Crash games.
The casino's game library includes titles from 12 providers. This includes NetEnt, Nolimit City, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Booming Games, Wizard games, Games Global, Ruby Play.
Bonuses and codes offered by Casino Epic
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. Our database presently holds 1 bonus from Casino Epic, which is listed in the 'Bonuses' section of this review.
Note: For more information about this casino's offers, check out our separate page dedicated to Casino Epic bonuses.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(10)
Payment methods (10)
Withdrawal limits
per month
400,000 kr
per week
100,000 kr
per day
50,000 kr
Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
No scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
No scratch cards
No eSports betting
Crash games
Language options
Swedish website
English customer support
All languages
(2)
All customer support languages
EnglishSwedish
No live chat
Game providers
Show all
(12)
Game providers (12)
CASINO SCREENSHOTS
Positives
Various responsible gaming options available
Live dealer games are available
Nice website
Negatives
Live chat feature is difficult to find on the website
Browse all bonuses offered by Casino Epic, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
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User reviews
(0)
User reviews of Casino Epic
This is a place to share experience with Casino Epic. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
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Safety Index explained
Safety Index of Casino Epic explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casino Epic. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average6.5/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
Important:
Casino starts charging a significant dormant account fee after 3-6 months
This casino deducts a large regular dormant account fee from player accounts that have been inactive for a very short period of time (3 to 6 months).
Unfair terms and conditions
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
This casino deducts a large regular dormant account fee from player accounts that have been inactive for a very short period of time (3 to 6 months).
Complaints about Casino Epic and related casinos (5)
