In this review, Helmi Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Helmi Casino has a Below average Safety Index of 5.8, which means it may not be the best choice for most players in terms of fairness and safety. Continue reading our Helmi Casino review to find out more about this casino and determine if it's the right fit for you.
Is Helmi Casino fair and safe? Safety Index explained
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Helmi Casino, we thoroughly read and reviewed the Terms and Conditions of Helmi Casino. We noticed some rules or clauses, which were unfair, however, we do consider the T&Cs to be mostly fair. An unfair or predatory rule could potentially be leveraged to deny the players their rightful winnings, however, our findings for this casino were minor.
Based on our estimates or gathered data, Helmi Casino is a small to medium-sized online casino. In proportion to its size, it has received complaints with a very high total value of disputed winnings. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
To our knowledge, Helmi Casino is absent from any significant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
On the whole, also considering other contributing factors in our assessment, Helmi Casino has achieved a Safety Index of 5.8, which is classified as Below average. To our knowledge, this casino is not a suitable option for players seeking an online casino that fosters fairness and honesty in its treatment of customers.
Note: As far as we are aware, Helmi Casino is interconnected with 1 other online casino. The Safety Index of Helmi Casino takes into account the qualities of all the interconnected online casinos.
T&Cs of Helmi Casino evaluated
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Helmi Casino to be mostly fair.
Note: You can find our specific findings from the T&Cs evaluation here.
Helmi Casino player complaints
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 1,152 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
Helmi Casino user reviews and feedback
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Seeing as there are no user reviews of Helmi Casino in our database yet, we encourage you to rate this casino on our website, and share what your experience was.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Company information and licenses of Helmi Casino
Helmi Casino is in the ownership of Prozone Limited and has an annual revenue estimate greater than $1,000,000. This makes it one of smaller online casinos on our scale.
Helmi Casino holds a gambling license in Malta issued by Malta Gaming Authority.
Withdrawal limits, win limits, and payment method options
Helmi Casino supports 11 payment methods. This includes: Trustly, Nordea, Handelsbanken, Alandsbanken, Säästöpankki, POP Pankki, OmaSP, Aktia, OP Financial Group, S-Pankki, Danske Bank.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. Languages and customer support options available at Helmi Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
Finnish
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Helmi Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of Helmi Casino as good.
Helmi Casino casino games and slots
Helmi Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Craps and dice, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
The casino's game library includes titles from 36 providers. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Scientific Games (SG Digital), Playson, ELK Studios, Push Gaming, Lightning Box, Relax Gaming, Jelly, Fantasma Games, HungryBear, Bulletproof Games, Reflex Gaming, Peter & Sons, Blue Guru Games, Side City, Just For The Win, Light & Wonder, Storm Gaming, Bang Bang Games, Electric Elephant, SlotMill, Hacksaw Gaming, 4ThePlayer, Print Studios, Reel Play.
Helmi Casino bonuses and promo codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. Our database presently holds 1 bonus from Helmi Casino, which is listed in the 'Bonuses' section of this review.
Note: For more information about this casino's offers, check out our separate page dedicated to Helmi Casino bonuses.
If an Account Holder wins €100,000 or more and decides to withdraw a major part of the winnings (over 50%), we have the right to divide the pay-out into ten instalments, with ten percent (10%) being paid every month for 10 months until the full amount is paid out. Interest will not be paid on any outstanding amounts.
Casino uses Pay N Play model for registration
Small casino targeting Finland
All deposits need to be wagered 1x before withdrawal
Browse all bonuses offered by Helmi Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
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User reviews of Helmi Casino
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Safety Index explained
Safety Index of Helmi Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Helmi Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Below average5.8/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
