When reviewing and assessing Metaspins Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. In terms of player safety and fairness, Metaspins Casino has a High Safety Index of 8.9, which makes it a recommendable casino for most players. Proceed with reading our Metaspins Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Safety Index – Metaspins Casino fairness and safety
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Metaspins Casino, we read and assessed Terms and Conditions of Metaspins Casino in-depth. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.
Based upon our estimates and collected information, we consider Metaspins Casino a medium-sized online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
We did not find Metaspins Casino on any relevant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
On the whole, also considering other contributing factors in our assessment, Metaspins Casino has achieved a Safety Index of 8.9, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.
Metaspins Casino T&Cs
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Metaspins Casino to be mostly fair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to Metaspins Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We have found no relevant complaints about this casino.
User feedback and assessment of Metaspins Casino
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
The user satisfaction feedback of Metaspins Casino shared by 58 users has resulted in a Great User feedback score. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Metaspins Casino company information and licenses
Metaspins Casino belongs to Metaspins N.V. and has estimated yearly revenues over $5,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.
Metaspins Casino has a gambling license in Curaçao. Their license was granted by Curaçao Gaming Control Board.
About payment methods and win and withdrawal limits
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
BTC 20 per week
No win limit
BTC 80 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The table below contains information about the languages at Metaspins Casino.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
German
24/7
Finnish
24/7
French
24/7
Norwegian
24/7
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Since customer support can assist you with problems related to registration process at Metaspins Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Metaspins Casino has a good customer support based on the responses we have received during our testing.
Casino games and slots available at Metaspins Casino
You can play these types of games at Metaspins Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Titles supplied by 63 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, TaDa Gaming, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Ezugi, Push Gaming, BGaming, GameArt, Wazdan, Habanero, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Belatra Games, Relax Gaming, Bullshark Games, Fantasma Games, Turbo Games, Platipus, Swintt, Wizard games, Lucky Streak, Backseat Gaming, Mancala Gaming, G Games, Spribe, Gamomat, Revolver Gaming, CandleBets, TrueLab Games, Mascot Gaming, SlotMill, Onlyplay, Givme Games, PGsoft (Pocket Games Soft), Reel Play, Livespins, Max Win Gaming, OctoPlay, AvatarUX, Peter & Sons, Kalamba Games, Zillion Games, Golden Hero, Popiplay, Apparat Gaming, 4ThePlayer, Hacksaw Gaming, Print Studios, Ka Gaming.
Bonuses and codes offered by Metaspins Casino
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. We currently have 1 bonus from Metaspins Casino in our database, which you can find in the 'Bonuses' part of this review.
Note: Visit our separate page on Metaspins Casino bonuses to learn more about this casino's offers.
Browse all bonuses offered by Metaspins Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(58)
User reviews of Metaspins Casino
This is a place to share experience with Metaspins Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Also I checked google and find a lot of other scammed players, can not udnerstand how this casino can have 8.9 at casino guru..... For example they allow to play players from all the world, but when gamblers win money, accounts are closed and players do not received winnings 0 from 10 fraund casino
I was scammed to receive my winnings
I was scammed to receive my winnings
Metaspins Casino
Dear alfalalfal1984,
At Metaspins, we greatly value the journey and experience of our customers, which is why we prioritize it above all else. To ensure a fun, safe, fair and enjoyable environment for everyone, we diligently adhere to our Terms & Conditions.
Furthermore, we would like to clarify that the casino username or email provided in this review does not correspond to any existing account at Metaspins. Therefore, we are unable to provide an informed response to your claims.
This casino is bad idea for gamblers. Do not try to make deposits here. Everything okay when you loose money, you receive daily metaspins, good bonuses and promos. Only you got a good win here the circus started. As a result casino ignore me with email and chat. Do not reccomend.
nothing at all
use scam schemes and waste time and then total ignore
Metaspins Casino
Dear solomaki07,
At Metaspins, we greatly value the journey and experience of our customers, which is why we prioritize it above all else. To ensure a fun, safe, fair and enjoyable environment for everyone, we diligently adhere to our Terms & Conditions.
We always inform our customers via email upon account closure and our team do not close accounts unless our terms and conditions have been breached.
Although, when checking your account with the email address you have listed in this review, this account is not closed with us and has in fact never been suspended nor closed down earlier.
We trust this clarification provides insight into the circumstances at hand.
I can say with confidence that this online casino is one of the best out there. It's got a great selection of games and a solid, all-encompassing loyalty program for players. On top of that, the bonuses drop from everywhere, which is really nice.🤑🤑🤑
Registration is simple, the welcome pack is fantastic, and the initial bonuses are pretty good. They help you out in the game, but obviously, without the bonus, it's not as fun. Fortunately, there are often giveaways and drawings. Overall, I'm happy with everything. If you're looking for a casino with lots of interesting slots and the option to make deposits in crypto, it's a great choice.
-1 point for minimum deposit allowed -0.5 points (Not able to solve issues once and for all) I still have to reach out to an Agent to get rewards from Lootbox
One of the best Online gambling platform.
I was surprised with the customer service
Lootbox is a freechance on daily basis to get started from nothing
High minimum deposit
some minor issues with Daily rewards, but through live chat usually they manage to resolve the issues
This casino has a huge selection of games, it's always fast and helpful. You can withdraw money in different ways, and it's all fast and commission-free. It's a fantastic service! 😎
Here, you've got everything you need to have fun. There are no commission deposits or withdrawals, and the interface is really convenient. In the last week, my balance has grown quite a bit thanks to bonuses from lootboxes
Payouts are nearly nothing. Designed and programmed to take all your money. Bonuses pay nothing, but they offer you an expensive option to buy bonus rounds that pay .o5 percent. Purely theft, 100x worse than live casinos in payout.
Lots of withdrawal rules
Major ripoff and asks for minimum deposit
Metaspins Casino
Dear josh6789,
At Metaspins, our top priority is to guarantee an outstanding customer experience throughout every player's gaming experience. We are dedicated to consistently delivering top-tier service to all our customers.
We deeply regret any misconception you may have regarding the fairness of our casino. It's important to clarify that we do not manipulate game outcomes; rather, they are sourced from reputable game providers with predetermined RTP rates.
We sincerely hope for better luck in your future gaming endeavors with us and invite you to explore our Provably Fair sections for a transparent and enjoyable gaming experience.
This online casino is growing fast. These days, there are plenty of casinos where you can make a deposit with crypto. But this one is the most convenient because you can buy coins on the site and play right away. That's why I play here. What about slots? They're similar to what you'll find elsewhere.
The team at this casino constantly giving bonuses to their players. Before, I played in other casinos, but since I found that this casino has all my favorite games, I started playing only here. Plus, the guys offer a lot of activities, including tournaments and drawings. I often get a 2x or 3x bonus on my deposits. So, give it a shot!
I have read a lot of positive reports here, I can hardly understand it. As soon as a casino pays out, it gets 10/10 points, which is totally idiotic and ridiculous. That should be the minimum at my casino, but you can see that you hardly have to deal with people who understand. Well, the casino pays out, but like most idiots here, I don't give it a point. Positives are definitely the game selection and support. Negatives are the support, they respond quickly but are totally antisocial and treat you like a disgusting addict. You are better off at bets.io. I had myself banned from that crappy casino because I still have some self-respect for myself.
Habe hier viele positive Berichte gelesen, kann es kaum verstehen. Sobald ein Casino auszahlt erhält der 10/10 Punkte, was total idiotisch und hirnrissige ist. Das sollte doch das mindeste bei meine Casino sein, aber das sieht man wieder man hat kaum mit Menschen zutun die verstanden haben. Gut das Casino zahlt aus, dafür gebe ich kein Punkt wie die meisten idioten hier, Positiv klar spielauswahl und Support. Negativ der Support, meldet sich schnell aber total asozial und behandelt dich wie ein ekelhaften süchtigen. Man ist besser bei bets.io aufgehoben. Habe mich bei dem Drecks Casino sperren lassen, weil ich noch bisschen Selbstachtung von mir selber habe.
Support
Support
Support
Support
Metaspins Casino
Dear Endiii89,
At Metaspins, our top priority is to guarantee an outstanding customer experience throughout every player's gaming experience. We are dedicated to consistently delivering top-tier service to all our customers.
We sincerely regret that you feel you have not received respectful and kind treatment from our support team.
If there is anything we can do to address this issue, please do not hesitate to contact us via email to metaspins@support.com
I had a good time playing at Metaspins. I won and was paid out approx. $60k USD. They need to verify larger wins, so it can take a little while (not their fault, they go to the game provider). They paid out all winnings. Customer support was also good, and I almost always received an immediate response through the live chat. I had an overall good experience.
The support team is always quick to respond and helpful with any issues. There are lots of bonuses, and you can often find promo codes on social media. Everything is reliable and transparent, and I hope it will stay that way. I'd say this is the best crypto casino out there.
Although I may sometimes lose my deposit, I don't feel too bad because I know I can win it back through rakeback or a great bonus. In that respect, Metaspins helps players stay afloat.
I played it a few times normally and left it for a few weeks, but I don't know why, but my account was disabled. Is this also related to DAMA or Hollycorn? My account is getting disabled all over the place. If the casino tell me why, I won't feel bad
This is one of the most transparent and well-developed casinos available. It offers many useful features for players and frequently runs giveaways, events, and raffles, ensuring there is always something going on. And I withdrew my first winnings with no problems and no commission.
Although the overall impression of this casino is good, there are a few minor downsides. I was hoping to find all the slots I needed, but unfortunately, that was not the case. Perhaps they will add more games in the future, but for now I can only give it 3 stars.
So far I have made two large deposits and purchased cryptocurrency through their website. The transactions were prompt, plus I received a x2 signup bonus on my deposit. So I had a pleasant experience and was able to withdraw my winnings quickly without any additional fees.
After reading the reviews, I agree with many points, but I did not find anything unique at this casino. However, it is a good place to play without any issues. The casino offers a decent selection of slots and a chat room where players can interact. Overall, there is nothing exceptional to highlight.
In my opinion, the main advantages of this casino are the convenience of making deposits directly on the site, the selection of games and the loyalty of the support team. I rate it 5 stars.
The support team is good, active and always in touch. Although I encountered a few issues initially, they were promptly resolved. Now I mostly play roulette and sometimes slots, there is a lot to do here. And I'm planning to take part in a tournament, who knows, maybe I'll win.
The registration process was quick and easy, and I received many bonuses in the beginning. I don't play as much now, but I always have an active bonus, which keeps the excitement of the game alive.
Makes my top 10 online casinos easily, I play from the US using a VPN. I have successfully deposited and withdrew 1000s with no issues using multiple different crypto currencies. Huge game selection, friendly support, and a great rewards program,
Initially I liked playing here because of the rewards system but after about a year and no withdraws due to the games being so tight I gave up this one. Mind you my usual withdraw amount is 100 on most deposits so this was a red flag that I could not easily haven't gotten up to that amount after several deposits. I don't recommend. There are other options that you'll actually win some money.
Playing here is an amazing and fun experience that leaves me with many positive emotions. In my opinion, the main advantages of this casino are the lack of withdrawal fees and the wide variety of games. This online casino is definitely a very good one.
Amazing casino the pay outs are instant I had a great time trying out the wide variety of games and the staff was very friendly and helpful highly recommended
Money didn’t credit my account, customer support weren’t helpful was told to wait 60 days.
I checked the block chain and money received and transferred to the correct main account by their payment provider.
Provided them proof but still no funds.
Definitely do not use this Casino
Steals money
Metaspins Casino
Hi there
Here at Metaspins customer experience during their gaming journey with us is a number one priority, and we strive to deliver the best possible service to our players.
Upon review, we have identified that a deposit was made to an incorrect cryptocurrency address. However, our payment service provider is able to help and make the refund. In accordance with the regulations set forth by them, the funds you deposited will be returned to you within 60 days.
We sincerely appreciate your patience and understanding regarding this matter. Best regards,
1st deposit of €400 on the same day - stupid 2nd deposit of €600 on the same day - stupid 3rd deposit of €500 on the same day - €6605 profit
If only I had left it after that. Well, so far it's been relatively balanced. Sometimes you win - sometimes you lose. Nothing earth-shattering. Something in - something out. Everything is wonderful. Sometimes a little less than the deposit - Sometimes a little more.
Then sometime recently the day came: Deposit - gone Deposit - gone Deposit - gone
Of the approximately 1,000 free spins purchased, only the absolute minimum is left - fortunately, the scatters also yield a profit. The whole thing went on for over 2 weeks. Today I drew a line in the sand. In my opinion, this has nothing to do with gambling, but rather borders on FRAUD. I'd rather throw the money out of the car on the highway. That has the same effect, no, at least it could fly home again and I'll find it on the doorstep.
Angemeldet habe ich mich am 16.08.2023
1. Einzahlung in Höhe von 400€ am gleichen Tag - Doof gelaufen 2. Einzahlung in Höhe von 600€ am gleichen Tag - Doof gelaufen 3. Einzahlung in Höhe von 500€ am gleichen Tag - 6605€ Gewinn
Hätte ich es danach doch nur belassen. Naja soweit lief es relativ ausgeglichen. Mal Gewinnt man - Mal verliert man. Nichts Weltbewegendes. Etwas rein - Etwas raus. Alles wunderbar. Manchmal etwas weniger als die Einzahlung - Manchmal etwas mehr.
Dann irgendwann vor kurzem kam dann der Tag: Einzahlung - Weg Einzahlung - Weg Einzahlung - Weg
Von ca. 1000 gekauften Freispielen nur noch das absolute Minimum - Glücklicherweise gibt aus auch für die Scatter nen Gewinn. Das ganze ging nun über 2 Wochen. Heute habe ich dann mal einen Schlussstrich gezogen. Meiner Meinung nach hat das auch nichts mehr mit Glücksspiel zu tun, sondern grenzt ganz schön stark an BETRUG. Da werfe ich ja lieber das Geld auf der Autobahn aus dem Auto. Das hat den gleichen Effekt, nee, da könnte es wenigstens nochmal nach Hause geflogen kommen und ich finde es vor der Haustür.
A - Withdrawals were always smooth and quick
Ein - Auszahlungen verliefen immer Reibungslos und schnell
No KYC
Kein KYC
No KYC
Kein KYC
As soon as you want to have your account blocked, you must contact support. He then asks why. You will then be asked to write an email stating the reasons and the duration. Not very accommodating
Sobald man seinen Account sperren lassen möchte muss man sich an den Support wenden. Dieser Fragt dann erst mal wieso. Danach wird man aufgefordert eine Mail zu schreiben in der man die Gründe nennt sowie die Dauer. Nicht sehr zuvorkommend
Hello gamblers. This casino is amazing, very good daily metaspin with nice "Rakeback". But you will "meet" your problems at withdraw. I do not used any bonus to play. Made deposit wth realmoney. Everytime i have winnings, casino say that game provider want to verify my winnings. Why game provider in this casino want to verify something, but not in other casinos when i play totally same game? i think casino waste time...
I will update information. After previos i started to play again, made deposit with total amount more that 50000 euro. Now after i requested withdraw casino ask KYC and again waste time. I think VERY NEGATIVE exprience is what i got here. Do not recommend.
casino is amazing, but WITHDRAW are very slow.
very slow withdraw, and i think fake reason with "provider veriifcation"
Metaspins Casino
Dear Aleks,
Here at Metaspins customer experience during their gaming journey with us is a number one priority, and we strive to deliver the best possible service to our players.
On occasion, certain game providers conduct assessments of winnings, and various factors can trigger such evaluations. These factors may encompass the winning amount, bet size, gameplay dynamics, and more. It is noteworthy that response times from these providers may vary; some exhibit expeditious responses, while others may necessitate additional time for resolution.
In accordance with our thorough review, we have confirmed that all aspects of your account are in proper order, and your withdrawal request has been approved. Consequently, we consider this case resolved in your favour.
We genuinely value your time and extend our gratitude for your understanding in this matter.
Best Regards, The Metaspins Customer Experience Team
Safety Index explained
Safety Index of Metaspins Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Metaspins Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.9/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
Complaints about Metaspins Casino and related casinos (24)
