Adam is one of Casino Guru’s casino quality specialists. In his work, he ensures that our online casino database is in perfect shape in the matter of data quality. On top of that, he updates pre-existing entries to ensure our site’s visitors always find relevant and helpful information. Before join...
OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion
Adam M.
Author
Adam Maclean
Dep. Casino Data Team Lead & Complaint Specialist
Adam is one of Casino Guru’s casino quality specialists. In his work, he ensures that our online casino database is in perfect shape in the matter of data quality. On top of that, he updates pre-existing entries to ensure our site’s visitors always find relevant and helpful information. Before join...
When reviewing and assessing Metaspins Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers have carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. In terms of player safety and fairness, Metaspins Casino has a High Safety Index of 8.5, which makes it a recommendable casino for most players. Proceed with reading our Metaspins Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Safety Index – Metaspins Casino fairness and safety
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Metaspins Casino, we read and assessed Terms and Conditions of Metaspins Casino in-depth. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Thus, taking our findings into account, if you do decide to play at this casino, we urge you to proceed with caution .
Considering our estimates and the factual data we have collected, Metaspins Casino appears to be a large online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
We did not find Metaspins Casino on any relevant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
On the whole, also considering other contributing factors in our assessment, Metaspins Casino has achieved a Safety Index of 8.5, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.
Note: To the best of our knowledge, Metaspins Casino is associated with 2 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Metaspins Casino.
Metaspins Casino T&Cs
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Metaspins Casino to be somewhat unfair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to Metaspins Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We have found no relevant complaints about this casino.
User feedback and assessment of Metaspins Casino
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
Our database has a total of 57 user reviews of Metaspins Casino, giving it a Good User feedback rating. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Metaspins Casino company information and licenses
Metaspins Casino belongs to Metaspins N.V. and has estimated yearly revenues over $5,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.
Metaspins Casino has a gambling license in Curaçao. Their license was granted by Curaçao Gaming Authority.
About payment methods and win and withdrawal limits
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
BTC 20 per week
No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The table below contains information about the languages at Metaspins Casino.
Language
Website
Customer support
Live chat
English
24/7
German
24/7
French
24/7
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Since customer support can assist you with problems related to registration process at Metaspins Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Metaspins Casino has a good customer support based on the responses we have received during our testing.
Casino games and slots available at Metaspins Casino
You can play these types of games at Metaspins Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Titles supplied by 79 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, TaDa Gaming, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, ELK Studios, Push Gaming, BGaming, GameArt, Habanero, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Belatra Games, Relax Gaming, Bullshark Games, Sneaky Slots, Fantasma Games, Turbo Games, Platipus, Swintt, Trusty Gaming, Backseat Gaming, Mancala Gaming, Reflex Gaming, Spadegaming, Spribe, Gamomat, Galaxsys, Revolver Gaming, TrueLab Games, Bitpunch, NowNow Gaming, Mascot Gaming, SlotMill, Four Leaf Gaming, Onlyplay, Spinoro, Givme Games, Reel Play, Penguin King, VoltEnt, Max Win Gaming, Skywind Group, AvatarUX, Peter & Sons, Fazi, Kitsune Studios, Gamzix, 3 Oaks Gaming, 1spin4win, Kalamba Games, Zillion Games, Golden Hero, Popiplay, Shady Lady, Apparat Gaming, Games Global, Original Games, TokaCity, Clawbuster, Just Slots, Hacksaw Gaming, 4ThePlayer, Print Studios, Ka Gaming.
Metaspins Casino bonus offers and codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.
Our database presently holds 1 bonus from Metaspins Casino:
100% up to 1 BTC
Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.
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Company info
Owner
Metaspins N.V.
Operator
Metaspins N.V.
Platform
SOFTSWISS
Established
2022
Estimated annual revenues
> $5,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Metaspins Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Big casinoBig group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at Metaspins Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 14
Not Available: 1
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse all bonuses offered by Metaspins Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Payments
Browse an overview of payment methods supported by Metaspins Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(12)
Payment methods (12)
Transaction limits
Withdrawal limits
20 BTC
per week
Win limits
Unknown
Currencies
Crypto
Supported crypto currencies.
ADABCHBNBBTCDOGEETHLTCSOLTRXUSDCUSDTXRP
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
3 languages
EnglishFrenchGerman
All languages (3)
English
French
German
Live chat
Available in
3 languages
EnglishFrenchGerman
All languages (3)
English
French
German
Customer support:
Available in
3 languages
EnglishFrenchGerman
All languages (3)
English
French
German
Live chat rating
Good
Average response time: Instant
Based on 5 tests
Date and tester
Response time
Rating
30 Apr 2026
Ayberk A.
Instant
Good
18 Aug 2025
Endri K.
Not measured
Good
10 Oct 2024
Stefan M.
Not measured
Good
14 Dec 2023
Ayberk A.
Not measured
Good
30 Sep 2022
Natalia B.
Not measured
Good
User reviews
User reviews of Metaspins Casino
This is a place to share experience with Metaspins Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Good
Rated by 57 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Casino Guru
We want players to understand gambling.
• 1 month ago
MetaSpins is honestly one of the worst experiences I’ve had with an online casino in years. This is a casino that seems willing to go above and beyond when it comes to finding reasons to hold onto your money instead of treating players fairly.
my case, they used the fact that my KYC documents were submitted later than expected as an excuse to create unnecessary complications around my withdrawal. It took me 3 weeks and a half to get my money back willingly making it all slow so I give up.
On top of that, the rewards and VIP system are incredibly disappointing and honestly feel more like a tool to keep players depositing rather than genuinely rewarding loyalty.
I do not recommend this casino and you should play in a place they would look after you.
Cool wheel every day.
AI Support
Bad Rewards
Terrible UI
KYC
Unfairly Treatment
• 5 months ago
There are a lot of casino games here and I like the layout of the website because it is easy to find games compared to other platforms. And they also constantly offer bonuses to their players.
Täällä on paljon kasinopelejä, ja pidän verkkosivuston ulkoasusta, koska sieltä on helppo löytää pelejä verrattuna muihin alustoihin. Ja he tarjoavat myös jatkuvasti bonuksia pelaajilleen.
One of the best casino platforms
Yksi parhaista kasinoalustoista
good customer support
hyvä asiakastuki
the minimum deposit is high
minimitalletus on korkea
daily reward problems
päivittäiset palkitsemisongelmat
• 11 months ago
Metaspins Casino is a complete scam. I bought over $400 worth of bonus buys and never got more than $20 back — most bonuses paid close to zero. Feels totally manipulated and unfair. Easily the worst casino I’ve ever played. Avoid it at all costs.
Lots of games and easy navigation. Great for crypto users.
Metaspins might look modern and crypto-friendly, but don’t be fooled.
They advertise "rakeback" and "XP rewards," but good luck ever making up your losses with them
no volatility spikes, no decent hits. Just constant bleeding.
Manipulated RTP
• 1 year ago
Also I checked google and find a lot of other scammed players, can not udnerstand how this casino can have 8.9 at casino guru..... For example they allow to play players from all the world, but when gamblers win money, accounts are closed and players do not received winnings 0 from 10 fraund casino
I was scammed to receive my winnings
I was scammed to receive my winnings
Metaspins Casino
Dear alfalalfal1984,
At Metaspins, we greatly value the journey and experience of our customers, which is why we prioritize it above all else. To ensure a fun, safe, fair and enjoyable environment for everyone, we diligently adhere to our Terms & Conditions.
Furthermore, we would like to clarify that the casino username or email provided in this review does not correspond to any existing account at Metaspins. Therefore, we are unable to provide an informed response to your claims.
Kind Regards, Metaspins Customer Experience Team
• 1 year ago
This casino is bad idea for gamblers. Do not try to make deposits here. Everything okay when you loose money, you receive daily metaspins, good bonuses and promos. Only you got a good win here the circus started. As a result casino ignore me with email and chat. Do not reccomend.
nothing at all
use scam schemes and waste time and then total ignore
Metaspins Casino
Dear solomaki07,
At Metaspins, we greatly value the journey and experience of our customers, which is why we prioritize it above all else. To ensure a fun, safe, fair and enjoyable environment for everyone, we diligently adhere to our Terms & Conditions.
We always inform our customers via email upon account closure and our team do not close accounts unless our terms and conditions have been breached.
Although, when checking your account with the email address you have listed in this review, this account is not closed with us and has in fact never been suspended nor closed down earlier.
We trust this clarification provides insight into the circumstances at hand.
Sincerely, Metaspins Customer Experience Team
• 1 year ago
I can say with confidence that this online casino is one of the best out there. It's got a great selection of games and a solid, all-encompassing loyalty program for players. On top of that, the bonuses drop from everywhere, which is really nice.🤑🤑🤑
• 1 year ago
Registration is simple, the welcome pack is fantastic, and the initial bonuses are pretty good. They help you out in the game, but obviously, without the bonus, it's not as fun. Fortunately, there are often giveaways and drawings. Overall, I'm happy with everything. If you're looking for a casino with lots of interesting slots and the option to make deposits in crypto, it's a great choice.
• 1 year ago
Overall a 8.5
-1 point for minimum deposit allowed -0.5 points (Not able to solve issues once and for all) I still have to reach out to an Agent to get rewards from Lootbox
One of the best Online gambling platform.
I was surprised with the customer service
Lootbox is a freechance on daily basis to get started from nothing
High minimum deposit
some minor issues with Daily rewards, but through live chat usually they manage to resolve the issues
• 2 years ago
This casino has a huge selection of games, it's always fast and helpful. You can withdraw money in different ways, and it's all fast and commission-free. It's a fantastic service! 😎
• 2 years ago
Here, you've got everything you need to have fun. There are no commission deposits or withdrawals, and the interface is really convenient. In the last week, my balance has grown quite a bit thanks to bonuses from lootboxes
• 2 years ago
Payouts are nearly nothing. Designed and programmed to take all your money. Bonuses pay nothing, but they offer you an expensive option to buy bonus rounds that pay .o5 percent. Purely theft, 100x worse than live casinos in payout.
Lots of withdrawal rules
Major ripoff and asks for minimum deposit
Metaspins Casino
Dear josh6789,
At Metaspins, our top priority is to guarantee an outstanding customer experience throughout every player's gaming experience. We are dedicated to consistently delivering top-tier service to all our customers.
We deeply regret any misconception you may have regarding the fairness of our casino. It's important to clarify that we do not manipulate game outcomes; rather, they are sourced from reputable game providers with predetermined RTP rates.
We sincerely hope for better luck in your future gaming endeavors with us and invite you to explore our Provably Fair sections for a transparent and enjoyable gaming experience.
Kind Regards, Metaspins Customer Experience Team
• 2 years ago
This online casino is growing fast. These days, there are plenty of casinos where you can make a deposit with crypto. But this one is the most convenient because you can buy coins on the site and play right away. That's why I play here. What about slots? They're similar to what you'll find elsewhere.
• 2 years ago
The team at this casino constantly giving bonuses to their players. Before, I played in other casinos, but since I found that this casino has all my favorite games, I started playing only here. Plus, the guys offer a lot of activities, including tournaments and drawings. I often get a 2x or 3x bonus on my deposits. So, give it a shot!
• 2 years ago
I have read a lot of positive reports here, I can hardly understand it. As soon as a casino pays out, it gets 10/10 points, which is totally idiotic and ridiculous. That should be the minimum at my casino, but you can see that you hardly have to deal with people who understand. Well, the casino pays out, but like most idiots here, I don't give it a point. Positives are definitely the game selection and support. Negatives are the support, they respond quickly but are totally antisocial and treat you like a disgusting addict. You are better off at bets.io. I had myself banned from that crappy casino because I still have some self-respect for myself.
Habe hier viele positive Berichte gelesen, kann es kaum verstehen. Sobald ein Casino auszahlt erhält der 10/10 Punkte, was total idiotisch und hirnrissige ist. Das sollte doch das mindeste bei meine Casino sein, aber das sieht man wieder man hat kaum mit Menschen zutun die verstanden haben. Gut das Casino zahlt aus, dafür gebe ich kein Punkt wie die meisten idioten hier, Positiv klar spielauswahl und Support. Negativ der Support, meldet sich schnell aber total asozial und behandelt dich wie ein ekelhaften süchtigen. Man ist besser bei bets.io aufgehoben. Habe mich bei dem Drecks Casino sperren lassen, weil ich noch bisschen Selbstachtung von mir selber habe.
Support
Support
Support
Support
Metaspins Casino
Dear Endiii89,
At Metaspins, our top priority is to guarantee an outstanding customer experience throughout every player's gaming experience. We are dedicated to consistently delivering top-tier service to all our customers.
We sincerely regret that you feel you have not received respectful and kind treatment from our support team.
If there is anything we can do to address this issue, please do not hesitate to contact us via email to metaspins@support.com
Kind Regards, Metaspins Customer Experience Team
• 2 years ago
I had a good time playing at Metaspins. I won and was paid out approx. $60k USD. They need to verify larger wins, so it can take a little while (not their fault, they go to the game provider). They paid out all winnings. Customer support was also good, and I almost always received an immediate response through the live chat. I had an overall good experience.
Great UI
Responsive Customer Service
Large withdraws can take a while
• 2 years ago
The support team is always quick to respond and helpful with any issues. There are lots of bonuses, and you can often find promo codes on social media. Everything is reliable and transparent, and I hope it will stay that way. I'd say this is the best crypto casino out there.
• 2 years ago
Although I may sometimes lose my deposit, I don't feel too bad because I know I can win it back through rakeback or a great bonus. In that respect, Metaspins helps players stay afloat.
• 2 years ago
I played it a few times normally and left it for a few weeks, but I don't know why, but my account was disabled. Is this also related to DAMA or Hollycorn? My account is getting disabled all over the place. If the casino tell me why, I won't feel bad
• 2 years ago
This is one of the most transparent and well-developed casinos available. It offers many useful features for players and frequently runs giveaways, events, and raffles, ensuring there is always something going on. And I withdrew my first winnings with no problems and no commission.
• 2 years ago
Although the overall impression of this casino is good, there are a few minor downsides. I was hoping to find all the slots I needed, but unfortunately, that was not the case. Perhaps they will add more games in the future, but for now I can only give it 3 stars.
• 2 years ago
So far I have made two large deposits and purchased cryptocurrency through their website. The transactions were prompt, plus I received a x2 signup bonus on my deposit. So I had a pleasant experience and was able to withdraw my winnings quickly without any additional fees.
• 2 years ago
After reading the reviews, I agree with many points, but I did not find anything unique at this casino. However, it is a good place to play without any issues. The casino offers a decent selection of slots and a chat room where players can interact. Overall, there is nothing exceptional to highlight.
• 2 years ago
In my opinion, the main advantages of this casino are the convenience of making deposits directly on the site, the selection of games and the loyalty of the support team. I rate it 5 stars.
• 2 years ago
The support team is good, active and always in touch. Although I encountered a few issues initially, they were promptly resolved. Now I mostly play roulette and sometimes slots, there is a lot to do here. And I'm planning to take part in a tournament, who knows, maybe I'll win.
good support
fast payouts
• 2 years ago
The registration process was quick and easy, and I received many bonuses in the beginning. I don't play as much now, but I always have an active bonus, which keeps the excitement of the game alive.
cool bonuses
• 2 years ago
1)good cryptocurrency deposit casino small lift very fast and easy ... ok for me! I was pleased gambling is gambling!!
1)καλο καζινο καταθεση με κρυπτονομισματα μικρη αναληψη πολυ γρηγορα και ευκολα ... ενταξει για μενα! έμεινα ευχαριστημενος ο τζόγος είναι τζογος!!
• 2 years ago
Makes my top 10 online casinos easily, I play from the US using a VPN. I have successfully deposited and withdrew 1000s with no issues using multiple different crypto currencies. Huge game selection, friendly support, and a great rewards program,
Huge game selection
Minutes to cashout
Accepts US players using VPN no KYC
Tons of deposit/withdraw options
24/7 Support
Rewards/Loyalty program
• 2 years ago
Initially I liked playing here because of the rewards system but after about a year and no withdraws due to the games being so tight I gave up this one. Mind you my usual withdraw amount is 100 on most deposits so this was a red flag that I could not easily haven't gotten up to that amount after several deposits. I don't recommend. There are other options that you'll actually win some money.
Great rewards system
Lots of games
Low rtp
• 2 years ago
Playing here is an amazing and fun experience that leaves me with many positive emotions. In my opinion, the main advantages of this casino are the lack of withdrawal fees and the wide variety of games. This online casino is definitely a very good one.
No commissions
Fast payouts
• 2 years ago
Amazing casino the pay outs are instant I had a great time trying out the wide variety of games and the staff was very friendly and helpful highly recommended
Discussion
Metaspins Casino discussion
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